Retail Store Manager Jobs in Malta

in providing quality service that exceeds customer needs. To ensure the highest standards of efficiency, <b>security</b> and customer

Company Description Denim and Lion is a proud retail partner of Levi’s®, operating two official Levi’s® stores on the island of Malta. The team is dedicated to delivering high-quality, authentic Levi’s® apparel to both local customers and visitors, offering timeless classics and the latest denim trends. With a strong focus on style and customer experience, the company creates welcoming store environments that reflect the Levi’s® brand. Rooted in authenticity and driven by innovation, Denim and Lion values team members who are passionate about retail, denim, and building meaningful connections with customers.Role Description The Store Manager is responsible for overseeing the daily operations of a Levi’s® store in San Ġiljan, ensuring a consistently high level of customer service and sales performance. This full-time, on-site role includes leading and motivating the store team, organizing staff schedules, monitoring product displays, and maintaining store standards and brand guidelines. The Store Manager will handle stock management, coordinate visual merchandising, and ensure effective implementation of promotions and sales initiatives. Additional responsibilities include monitoring key performance indicators, addressing customer concerns, supporting loss prevention procedures, and fostering a positive, inclusive workenvironment.Qualifications / Requirments Strong customer-focused skills, including Customer Satisfaction and Customer Service, with a commitment to delivering a welcoming in-store experience.Effective Communication skills to lead teams, provide clear instructions, and interact professionally with customers and stakeholders.Proven Store Management experience, including day-to-day operations, staff supervision, scheduling, and performance monitoring.Knowledge of Retail Loss Prevention practices, with the ability to implement and uphold procedures that safeguard inventory and assets.Previous experience in fashion or apparel retail, ideally with premium or global brands, is highly beneficial.Ability to work on-site in San Ġiljan, manage peak trade periods, and adapt to changing customer needs.Strong organizational and problem-solving abilities, with confidence in using point-of-sale and basic retail management systems.Fluency in English and Maltese.Proficient in Microsoft Office and point-of-sale systems.Availability to work flexible hours, including weekends and holidays.

Join the team at Homemate and take the next step in your retail career with one of Malta’s leading DIY and home retail companies.We are looking for an energetic, hands-on, and motivated Retail Shop Supervisor who can lead by example, inspire teams, and ensure the smooth day-to-day running of our outlet operations.📍 Full-Time PositionABOUT THE ROLEAs a Retail Shop Supervisor, you will play a key role in overseeing the daily operations of the store, ensuring excellent customer service standards, maintaining strong team performance, and supporting sales growth across all departments.You will work closely with management and staff to create a positive shopping experience for clients while ensuring the outlet remains organised, fully stocked, visually appealing, and operationally efficient.MAIN RESPONSIBILITIES✔ Supervise and coordinate the daily workflow of the retail outlet✔ Lead, motivate, coach, and support sales assistants, cashiers, and customer care staff✔ Ensure customers receive professional, friendly, and efficient service at all times✔ Assist clients personally with product queries and guide them through departments when needed✔ Monitor stock levels and ensure shelves and displays are replenished and maintained properly✔ Ensure the outlet is clean, organised, safe, and visually attractive throughout the day✔ Work on store merchandising and displays to promote products and seasonal campaigns✔ Handle customer complaints and resolve issues professionally and efficiently✔ Monitor staff performance and provide ongoing support, coaching, and feedback✔ Coordinate staff movement and prioritise workloads according to business needs✔ Assist in planning staff schedules and ensuring adequate floor coverage✔ Report operational updates, sales feedback, and performance observations to management✔ Identify trends, customer preferences, and opportunities to improve sales and service✔ Ensure health & safety procedures and company standards are followed consistentlyTHE IDEAL CANDIDATE✅ Has previous experience in retail supervision, team leadership, or store operations✅ Possesses strong leadership and communication skills✅ Is highly organised, proactive, and solution-oriented✅ Enjoys working with people and delivering excellent customer service✅ Can motivate teams and work effectively under pressure✅ Is flexible and capable of managing multiple responsibilities in a fast-paced environment✅ Has a positive attitude and a hands-on approach to workWHAT WE OFFER✨ Opportunity to grow within a well-established retail company✨ Dynamic and supportive working environment✨ Ongoing exposure to retail operations and team leadershipBecome part of the Homemate team and help us continue creating outstanding shopping experiences for our customers across Malta! About UsHomemate Co. Ltd:Homemate Co. Ltd. is Malta's largest Home Improvement Centre, based in Mriehel and easily accessible from all locations on the island. Established during 1998, Homemate is built on a total surface area of 3600 square metres. The outlet is split into two floors, with convenient parking facilities. The upper floor is accessible by lifts and an escalator, designed to make shopping as comfortable as possible. One can find a wide range of products spread across categories that are related to home improvement, from bathroom accessories to bathrooms, paints to coving, curtains and accessories to textiles, bedding, power tools to hand tools, household appliances to a wide range of dining ware, plastic ware, kitchen and cleaning, toys to children's products amongst others. All these to make your house a home. Homemate Co. Ltd. is the home improvement centre that offers an outlet with value for money products and our aim is to ensure we offer a consistent quality customer service.

Assist our shop manager with ensuring that our shops are kept up to the standard required, dealing with the sales team and customersAssist the Shop Manager in the daily running of the store. Supervise, support and motivate staff. Ensure excellent customer service and handle customer queries. Monitor sales targets and store performance.

The Ona Retail Ltd, part of The Ona Group, is looking for an experienced Retail Shop Manager to lead one of our stores. Working with established international brands, you will take ownership of the store’s day-to-day performance, customer experience and team development.This role is ideal for a hands-on retail leader who enjoys being present on the shop floor, developing people and turning commercial plans into strong results.Key responsibilities include but are not limited to: Lead the store’s daily operations, ensuring high standards of customer service, presentation and operational efficiency.Support and motivate the team to meet individual and store sales targets.Prepare weekly schedules and assign daily priorities to maintain effective floor coverage and smooth operations.Monitor sales results and customer feedback, taking timely action where improvement is needed.Manage stock effectively, including deliveries, replenishment, transfers and loss prevention.Maintain visual merchandising standards in line with brand guidelines and commercial priorities.Support recruitment, new hire training and performance management in collaboration with Human Resources.Ensure company procedures, health and safety requirements and brand standards are consistently followed.What we are looking forProven experience in retail management, ideally within fashion or a customer-focused environment.A strong record of leading teams and delivering operational targets.Confident communication and decision-making skills.Strong problem-solving skills, with attention to detail.A flexible, hands-on approach and availability to work according to retail opening hours.How to applyIf you are ready to take the next step in your retail career, submit your CV via the Apply button.

JOB PURPOSE SUMMARY: Full-Time | Indefinite | Malta We are seeking a commercially driven and brand-focused Store & Brand Manager to lead the Emporio Armani store in Malta that will be opening soon at Mercury Towers, St. Julians. This role carries full accountability for sales performance, brand execution, client development, and team leadership. The successful candidate will combine strong commercial ownership with deep brand sensitivity, ensuring Emporio Armani operates at the highest standards across all customer touchpoints. ESSENTIAL DUTIES AND RESPONSIBILITIES: Commercial Leadership Drive and deliver sales performance against daily, monthly, and seasonal targets Monitor KPIs including conversion, ATV, UPT, and client retention Analyse performance trends and implement corrective actions Manage payroll and operating costs in line with budget Brand & Market Execution Act as custodian of Emporio Armani brand standards Ensure excellence in visual merchandising and in-store presentation Execute seasonal launches and brand initiatives Provide structured feedback on product performance and market trends Client Development Build and grow a strong client base, including VIP clients Drive structured clienteling activity Ensure disciplined CRM capture and data management Partner with Marketing on client engagement initiatives Product & Stock Management Monitor sell-through and stock levels Identify slow-moving products and implement action plans Maintain strong stock accuracy and availability Team Leadership Recruit, develop, and retain high-performing talent Set clear targets and performance expectations Deliver coaching and structured training Foster a culture of accountability and excellence Operations & Reporting Maintain disciplined store operations and compliance Prepare weekly and monthly performance reports Deliver structured business reviews with analysis and action plans PROFILE REQUIRED: 3–5 years’ experience in retail management within premium or luxury fashion Strong commercial mindset with proven track record of delivering results Experience in clienteling and CRM-led environments Strong leadership and organisational capability High attention to detail and brand standards Proficiency in English (spoken and written) WHAT WE OFFER: The opportunity to lead a globally recognised fashion brand A performance-driven and professional working environment Ongoing development and growth opportunities Competitive remuneration package aligned with experience

Assisting our shop manager with the operation of our shop - ensuring staff is well motivated and dealing with our customers accordingly. Dealing with customer complaints

Our client, a well-established company in the home improvement and retail sector, is seeking a motivated and experienced Retail Shop Supervisor to join their growing team.The successful candidate will be responsible for overseeing daily store operations, supervising retail staff, maintaining excellent customer service standards, and ensuring the smooth and efficient running of the store.This is an excellent opportunity for a hands-on professional with strong leadership skills, a customer-focused approach, and a passion for retail.Key ResponsibilitiesOversee daily store operations, ensuring efficiency and compliance with company policies and procedures.Supervise, motivate, and support retail staff to achieve individual and team performance targets.Ensure high standards of customer service and promptly address customer enquiries, concerns, and complaints.Monitor sales performance and support the achievement of store sales targets.Coordinate staff schedules, allocate daily tasks, and ensure adequate staffing levels.Maintain attractive product displays, proper merchandising, and overall store presentation.Monitor stock levels, assist with inventory management, and coordinate stock replenishment.Ensure accurate pricing, product labelling, and promotional displays.Support the training and development of team members to improve product knowledge and customer service skills.Ensure the store is clean, organised, safe, and compliant with health and safety regulations.Assist management with operational reports, sales updates, and identifying opportunities for improvement.Lead by example, actively supporting the team with day-to-day tasks when required.RequirementsPrevious experience in a retail supervisory or team leadership role.Strong leadership, organisational, and people management skills.Excellent communication and interpersonal skills.Customer-oriented mindset with the ability to handle challenging situations professionally.Good understanding of retail operations, stock management, and merchandising.Ability to work in a fast-paced environment and manage multiple priorities.Strong problem-solving skills and attention to detail.Good command of English, both written and spoken.Basic computer literacy and familiarity with POS systems.Flexibility to work shifts, weekends, and public holidays when required.Experience in home improvement, DIY, household goods, or a similar retail environment will be considered an advantage.What We OfferFull-time employment with an established retail company.A supportive and dynamic working environment.Opportunities for professional growth and career development.The opportunity to develop leadership skills within a growing retail business.How to ApplyIf you are an enthusiastic retail professional with strong leadership skills and a passion for delivering excellent customer service, we encourage you to apply.Apply today and take the next step in your retail career! About UsOutreach Recruitment is a startup recruitment agency made up from a combination of expertise in various industries that have come together to support the local market in finding PEOPLE to join their teams. Our aim is to connect quality PEOPLE to businesses in order to support the growth for both.

Our client, a well-established company in the home improvement and retail sector, is seeking a motivated and experienced Retail Shop Supervisor to join their growing team.The successful candidate will be responsible for overseeing daily store operations, supervising retail staff, maintaining excellent customer service standards, and ensuring the smooth and efficient running of the store.This is an excellent opportunity for a hands-on professional with strong leadership skills, a customer-focused approach, and a passion for retail.Key ResponsibilitiesOversee daily store operations, ensuring efficiency and compliance with company policies and procedures.Supervise, motivate, and support retail staff to achieve individual and team performance targets.Ensure high standards of customer service and promptly address customer enquiries, concerns, and complaints.Monitor sales performance and support the achievement of store sales targets.Coordinate staff schedules, allocate daily tasks, and ensure adequate staffing levels.Maintain attractive product displays, proper merchandising, and overall store presentation.Monitor stock levels, assist with inventory management, and coordinate stock replenishment.Ensure accurate pricing, product labelling, and promotional displays.Support the training and development of team members to improve product knowledge and customer service skills.Ensure the store is clean, organised, safe, and compliant with health and safety regulations.Assist management with operational reports, sales updates, and identifying opportunities for improvement.Lead by example, actively supporting the team with day-to-day tasks when required.RequirementsPrevious experience in a retail supervisory or team leadership role.Strong leadership, organisational, and people management skills.Excellent communication and interpersonal skills.Customer-oriented mindset with the ability to handle challenging situations professionally.Good understanding of retail operations, stock management, and merchandising.Ability to work in a fast-paced environment and manage multiple priorities.Strong problem-solving skills and attention to detail.Good command of English, both written and spoken.Basic computer literacy and familiarity with POS systems.Flexibility to work shifts, weekends, and public holidays when required.Experience in home improvement, DIY, household goods, or a similar retail environment will be considered an advantage.What We OfferFull-time employment with an established retail company.A supportive and dynamic working environment.Opportunities for professional growth and career development.The opportunity to develop leadership skills within a growing retail business.How to ApplyIf you are an enthusiastic retail professional with strong leadership skills and a passion for delivering excellent customer service, we encourage you to apply.Apply today and take the next step in your retail career!Salary: €3,000 per month

Company: Bureau ValléeJob Summary:Bureau Vallée is seeking a dynamic and results-driven Shop Manager to lead our Shop in San Gwann. The Shop Manager will be responsible for overseeing the daily operations of the store, ensuring excellent customer service, managing staff, and driving sales performance. This role is ideal for someone with strong leadership skills, retail experience, and a passion for helping customers find the best value in office supplies, stationery, and tech products.Key Responsibilities:Manage and supervise the daily operations of the storeLead, motivate, and develop the store team to meet performance and customer service targetsEnsure excellent merchandising, stock management, and visual presentationMonitor KPIs and implement strategies to achieve sales goalsHandle customer queries and complaints effectivelyEnsure compliance with company policies and health & safety standardsCollaborate with area management for reporting and planning.Requirements:Proven experience in a retail management or supervisory roleStrong leadership, organizational, and problem-solving skillsExcellent communication and customer service abilitiesAbility to work in a fast-paced and hands-on environmentFlexible and adaptable with a positive attitudeFluency in English; knowledge of Maltese or French is a plus.What We Offer:Full-time position with career growth opportunitiesTraining and support from an established international brandA dynamic team environmentCompetitive salary based on experience. About UsFinally, a really low-priced stationery store just outside your door ! We are Bureau Vallée Malta, leader in stationery, cartridges , electronics as well as office supplies and furniture. What else ? Famous brands at unbeatable prices all year round ! Come to visit us ! Either for you or your company, competent professionals will give you precious advice and offer you a selection of more than 6000 products ! Find us in Qormi, San Gwann, Swieqi, St Paul's Bay and soon in Mosta or in our online store.

As a Shop Supervisor the employee assists the Territory Manager in a variety of tasks to ensure smooth running of the shop. A Shop Supervisor should lead by example at all times in order to maintain high standard of operation at all times.

We are looking for a Store Manager to join our team on full time basis.Oversee daily store operations. Supervise, train, and schedule staff. Monitor sales and achieve sales targets. Manage inventory, stock, and deliveries. Ensure excellent customer service. Maintain store cleanliness and organisation. Handle cash transactions and daily reports. Ensure compliance with company policies and safety regulations.