Job Description
Company Description Denim and Lion is a proud retail partner of Levi’s®, operating two official Levi’s® stores on the island of Malta. The team is dedicated to delivering high-quality, authentic Levi’s® apparel to both local customers and visitors, offering timeless classics and the latest denim trends. With a strong focus on style and customer experience, the company creates welcoming store environments that reflect the Levi’s® brand. Rooted in authenticity and driven by innovation, Denim and Lion values team members who are passionate about retail, denim, and building meaningful connections with customers.
Role Description The Store Manager is responsible for overseeing the daily operations of a Levi’s® store in San Ġiljan, ensuring a consistently high level of customer service and sales performance. This full-time, on-site role includes leading and motivating the store team, organizing staff schedules, monitoring product displays, and maintaining store standards and brand guidelines. The Store Manager will handle stock management, coordinate visual merchandising, and ensure effective implementation of promotions and sales initiatives. Additional responsibilities include monitoring key performance indicators, addressing customer concerns, supporting loss prevention procedures, and fostering a positive, inclusive work
environment.
Qualifications / Requirments
- Strong customer-focused skills, including Customer Satisfaction and Customer Service, with a commitment to delivering a welcoming in-store experience.
- Effective Communication skills to lead teams, provide clear instructions, and interact professionally with customers and stakeholders.
- Proven Store Management experience, including day-to-day operations, staff supervision, scheduling, and performance monitoring.
- Knowledge of Retail Loss Prevention practices, with the ability to implement and uphold procedures that safeguard inventory and assets.
- Previous experience in fashion or apparel retail, ideally with premium or global brands, is highly beneficial.
- Ability to work on-site in San Ġiljan, manage peak trade periods, and adapt to changing customer needs.
- Strong organizational and problem-solving abilities, with confidence in using point-of-sale and basic retail management systems.
- Fluency in English and Maltese.
- Proficient in Microsoft Office and point-of-sale systems.
- Availability to work flexible hours, including weekends and holidays.