Company: Bureau Vallée

Job Summary:

Bureau Vallée is seeking a dynamic and results-driven Shop Manager to lead our Shop in San Gwann. The Shop Manager will be responsible for overseeing the daily operations of the store, ensuring excellent customer service, managing staff, and driving sales performance. This role is ideal for someone with strong leadership skills, retail experience, and a passion for helping customers find the best value in office supplies, stationery, and tech products.

Key Responsibilities:

Manage and supervise the daily operations of the store
Lead, motivate, and develop the store team to meet performance and customer service targets
Ensure excellent merchandising, stock management, and visual presentation
Monitor KPIs and implement strategies to achieve sales goals
Handle customer queries and complaints effectively
Ensure compliance with company policies and health & safety standards
Collaborate with area management for reporting and planning.

Requirements:

Proven experience in a retail management or supervisory role
Strong leadership, organizational, and problem-solving skills
Excellent communication and customer service abilities
Ability to work in a fast-paced and hands-on environment
Flexible and adaptable with a positive attitude
Fluency in English; knowledge of Maltese or French is a plus.

What We Offer:

Full-time position with career growth opportunities
Training and support from an established international brand
A dynamic team environment
Competitive salary based on experience.

About Us
Finally, a really low-priced stationery store just outside your door ! We are Bureau Vallée Malta, leader in stationery, cartridges , electronics as well as office supplies and furniture. What else ? Famous brands at unbeatable prices all year round ! Come to visit us ! Either for you or your company, competent professionals will give you precious advice and offer you a selection of more than 6000 products ! Find us in Qormi, San Gwann, Swieqi, St Paul's Bay and soon in Mosta or in our online store.

Shop Manager

Job Description