Erp Crm Specialist Jobs in Malta

marketing or a similar role within the iGaming industry. Strong understanding of online casino CRM, player lifecycle managementSalary: €38000 - 45000 per year

We are seeking a skilled and innovative Salesforce Developer with at least 2 years of relevant experience to design, develop, test and implement Salesforce solutions based on client and business requirements.The ideal candidate should have strong technical knowledge, problem-solving skills and the ability to work independently and as part of a team.Key ResponsibilitiesMeet with clients to understand business and technical requirements.Develop and implement Salesforce solutions.Collaborate with project managers, designers, engineers and other team members to meet project deadlines.Integrate Salesforce solutions with third-party systems.Develop reusable software components.Test and maintain applications to ensure quality and functionality.Deploy applications and manage server configurations and updates.Monitor emerging technologies and development trends.Provide technical support and contribute to continuous improvement.RequirementsDegree in Information Technology or a related field, or equivalent certification and relevant experience.Minimum of 2 years of experience in Salesforce development.Knowledge of Apex triggers, Apex classes, Lightning Web Components and Visualforce pages.Good understanding of Salesforce declarative features.Salesforce certification is an asset.Knowledge of .NET Core, Java, PHP, JavaScript, Angular, React, HTML and CSS is an asset.Familiarity with REST, SOAP, Web APIs, XML, JSON and database technologies is an asset.Knowledge of cloud platforms, Agile methodologies and CI/CD pipelines is an asset.Good communication and interpersonal skills.Ability to work independently and collaboratively.Fluency in English; knowledge of Maltese is preferred.

We are looking for a motivated Junior CRM Specialist to join our team in Malta. This role is suited to someone at the beginning of their CRM career who wants to learn, develop and take on more responsibility over time. Some experience in CRM, digital marketing or the iGaming industry would be helpful, but it is not essential. We place greater value on a proactive attitude, attention to detail and a genuine willingness to progress. You will support customer communications across email, SMS, push notifications and pop-ups. Working with the wider CRM and marketing teams, you will help deliver relevant campaigns that improve customer engagement, retention and activity across products.ResponsibilitiesCreate, schedule and deliver CRM campaigns across email, SMS, push notifications and pop-upsWrite and adapt clear customer communications in line with the company tone of voiceCreate and maintain CRM templates, procedures and campaign documentationCoordinate campaigns with all relevant stakeholders and keep deadlines, requirements and approvals on trackPrepare campaign briefs and coordinate content, creative assets, offers and translations with the relevant teamsComplete detailed quality checks before launch, including content, links, audience targeting, tracking and schedulingRequest and analyse customer data to identify key segments and opportunities to improve targeting and personalisationRecommend practical improvements to campaign processes, customer journeys and CRM performanceSupport the development of a CRM program covering retail shops, online betting and cross-product activityHelp develop engaging competitions, promotions and retention initiativesMonitor campaign results, prepare performance reports and contribute to post-campaign reviewsSupport A/B testing and other campaign optimisation activitiesWork closely with the Content, Design, Fraud and Data Warehouse teams to deliver accurate and compliant campaigns on timeMaintain accurate campaign records and follow internal CRM and responsible gaming proceduresRequirementsA genuine interest in CRM, customer engagement and digital marketingA proactive attitude and a strong desire to learn and progressExcellent attention to detail and good organisational skillsClear written and verbal communication skillsConfidence working with data and basic performance metricsThe ability to manage multiple campaigns and deadlinesA collaborative approach and openness to feedbackFluency in speaking and writing in English is a mustPrevious experience in CRM, digital marketing or iGaming through employment, an internship or academicwork would be an advantage, but it is not requiredExperience using Optimove or another CRM or marketing automation platform would be considered an assetSpeaking fluent Spanish would also be considered an assetBenefitsPrivate health insurance;Bi-Monthly company wide social and team building activities;Hybrid & Remote work arrangements;Flexible working hours;Daily paid meal;Training and Development opportunitiesLogifuture operates across seven countries, with headquarters in Malta and additional offices in the UK (London), Italy (Parma & Lecce), Austria (Innsbruck), Serbia (Kragujevac), Romania (Bucharest) and UAE (Dubai). The majority of our roles listed on our careers page are not restricted by location, giving prospective employees the flexibility to choose any of our offices. Furthermore, we also collaborate with consultants based outside these locations, broadening our talent pool and allowing us to remain agile and competitive in the global marketIn addition at Logifuture we embrace equality and diversity. We do not discriminate and our values of delivering results together, support this statement. We are determined to foster an inclusive environment where everyone feels valued, heard, and empowered to contribute their unique skills and experiences.

CRM Manager - GreeceAbout Mercier Consultancy GroupMercier Consultancy Group is a premier European recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations. We pride ourselves on our meticulous approach to staffing, ensuring that professionals find meaningful careers that align with their long-term career aspirations.Job OverviewWe are seeking a highly analytical and creative CRM Manager to spearhead our lifecycle strategies in our vibrant office in Ta 'Xbiex. This CRM Manager - Greece position in Malta is a fantastic opportunity for a data-driven professional to influence global strategies and drive growth within one of the most exciting Greek-speaking jobs currently available.Key ResponsibilitiesDevise and execute effective marketing programmes centered within the customer lifecycle.Collaborate with product managers to increase campaign ROI through tailor-made nurture programmes aimed at monetising players post-interaction.Build and automate lifecycle communication in conjunction with central CRM teams to reduce churn and enhance player engagement.Define the brand's contact strategy, ensuring the right message reaches the right person at the right time through precise segmentation.Champion an ongoing tests & learn programme, including A/B and MVT testing, to continuously optimise performance.Partner with BI and Data Warehouse teams to facilitate real-time, data-driven communication strategies.Conduct rigorous analysis of the performance of all CRM journeys to derive actionable business insights.RequirementsNative or fluent Greek (spoken and written).Valid EU passport (mandatory).Proven experience in CRM strategy, lifecycle marketing, or data-driven customer management.Strong analytical skills with a deep understanding of marketing automation tools and business intelligence.A proactive, detail-oriented mindset suitable for a fast-paced environment.Exceptional communication skills, essential for cross-functional collaboration within our international team.What We OfferCompetitive Monthly Salary.Fully Paid Training.Health Insurance.Fully Paid Relocation Package (flight, transfer, hotel).Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in.And Much More...Life in MaltaLiving and working in Malta offers an unparalleled Mediterranean lifestyle. As one of the most sought-after destinations for international professionals, Malta provides a perfect balance of historic charm, stunning coastal scenery, and over 300 days of sunshine a year. Many who relocate to Malta find a warm, welcoming community and a vibrant expat culture that makes settling in effortless.Beyond the professional opportunities, Malta is famous for its exquisite culinary scene, rich heritage, and high quality of life. Whether you are exploring the ancient streets of Valletta or relaxing by the azure waters of the island, relocating to Malta provides a unique experience that combines career progression with a world-class lifestyle. Join us in Malta and take the next step in your professional journey.How to ApplyIf you are ready to take on this challenge and elevate your career with one of the most rewarding Greek-speaking jobs in Europe, please click "Apply Now" to submit your application. Our recruitment specialists at Mercier Consultancy Group look forward to reviewing your credentials.

Excellent opportunity to join Betsson Group as our new CRM Global Promotions Manager - SportsbookTHE WOWBetsson Group is seeking a self-driven and detail-oriented CRM expert with a "can-do" attitude to join our Global CRM & Engagement department. This is a fantastic opportunity to become part of an amazing team of CRM and sports enthusiasts.In this role, you are responsible for ensuring the successful end-to-end delivery of Sportsbook Global Promotions designed to engage and entertain the group’s wider customer base beyond the game play. In this role you are responsible for promotions such as The Million, Sportsbook Leaderboards, and prize draws, all with big headline prizes aimed to offer an attractive ‘shop window’ to achieve brand loyalty.To be successful in this role, you need a strong understanding of various sports, competitions, and leagues both globally and in Betsson’s key markets, along with a genuine passion for sports to understand what drives and motivates customers.THE CHALLENGE:You will definitely be busy! Here is a taste of what you will be involved with: Sportsbook Promotions Calendar: Design the CRM global promotions calendar, focusing on above-the-line, open-to-all, onsite campaigns centred around major global and local sporting events.Price Boosts: Ensure a competitive Price Boost offering on popular global and local sports, competitions & leagues.Project Management: Use JIRA to efficiently manage global promotions projects and tasks, and to maintain effective communications with all teams and relevant stakeholders.Engagement: Boost campaign participation by experimenting with creatives, copy, layouts, channels, reward types, and reward values.CRM Budget & Optimisation: Manage the CRM spend budget for global promotions, collaborating with CRM Analytics to continuously fine-tune campaigns to achieve improved customer retention and performance.Leadership: Lead a team of CRM Coordinators responsible for flawlessly executing global promotions across all CRM channels. Motivate and guide the team by setting clear goals and objectives, addressing knowledge gaps, and arranging CRM training as needed.Quality Assurance: Ensure that all global promotions are executed on-brand with high quality output, whilst maintaining Betsson Groups high standards for competition fairness and integrity.Localisation & Compliance: Optimise CRM plans to be relevant and localised for each market and collaborate with local market teams to understand key events, competitor activity, regulatory requirements, limitations, and local trends. When required, run highly localised onsite promotions in collaboration with a local market.Process Improvement: Identify opportunities for campaign and process improvement within your team and the broader department, quantify their impact, and drive implementation.Cross-Team Collaboration: Keep acquisition and regional teams informed about big headline promotions suitable for external marketing channels. Work closely with the Support team to optimise campaign customer journeys to reduce contact-drivers.Stakeholder Reporting: Provide reporting to senior stakeholders on the success of Sportsbook global promotions, demonstrating a deep understanding of what motivates Sportsbook customers.CRM & VIP Analytics: Collaborate with our analytics team to establish cost projections and success metrics for global Sportsbook promotions.Trading Teams: Collaborate with the trading team to set competitive prices for Price Boost offering.Local Sportsbook Managers: Work closely with the local Sportsbook Managers to understand key sports events, leagues, and competitions that will be the key activity drivers in their market.CRM Projects & Solutions: Offer feedback on enhancements to CRM tools and new player reward types and features. Conduct testing for new CRM product releases.Regions: Collaborate with local copywriters to ensure full localisation of global promotions material, transforming global mechanics into local messages.Design & Branding: Work with the branding and design team on the propositions of promotions, to ensure creative output in line with promotional goals.YOU ARE GOOD AT:Minimum of 4 years’ CRM experience, ideally from a similar role in the igaming industry.Experience from working in a multi-brand and/or multi-market environment.Proven people management experience.Good understanding of player bonuses and incentives.Excellent ability to interpret CRM data and derive actionable insights.Proficiency in CRM tools and email marketing platforms, ideally from Salesforce or Xtremepush.Strong understanding of various sports, competitions, and leagues both globally and in Betsson’s key markets, along with a genuine passion for sports to understand what drives and motivates customers.Great project management skills, enabling you to handle multiple campaigns and tasks concurrently.Results-driven and customer-focused mindset.Excellent written and verbal skills in English.EXTRA AWESOME:Proficiency in Spanish, Portuguese, Greek, Latvian, Polish, or one of the Scandinavian languages is a significant plus.A degree (or equivalent) in marketing, economics or businessWHAT IS IN IT FOR ME?Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.We offer numerous challenges where your skills will be put to good use! We encourage innovation, independence and celebrate success where you will be part of multi-cultural and diverse company, with people from all over the world.

IT & ERP SpecialistSalary Package: €26,000 to €34,000About Our ClientOur Client is an established Maltese business within the food production sector, sourcing quality ingredients through close relationships with local producers. The Company maintains high standards across its operations while contributing to Malta's agricultural community and supplying consumer products throughout the Maltese Islands.Role OverviewHeroix is collaborating with our Client in the food production sector to recruit an IT & ERP Specialist. This position will provide hands-on technology support across the Business while helping to maintain its core infrastructure, connectivity, communications systems and data protection processes. The successful candidate will also contribute to the implementation and continued development of the Company's ERP environment, working closely with internal teams, technology partners and other businesses within the Group when required.Key ResponsibilitiesIT User Assistance: Deliver day-to-day technical assistance to employees across workstations, peripheral equipment, Microsoft 365, internal applications and connectivity, ensuring issues are addressed efficiently and users receive appropriate updates.Service Request Management: Manage technical queries through the Company's support platform, assessing urgency, progressing cases through to resolution and referring more complex matters to the appropriate party when required.Hardware and Software Setup: Prepare and deploy authorised devices and applications while handling the technology requirements associated with employees joining, moving within or leaving the Business.Network Management: Maintain and troubleshoot the Company's network environment, including IP configurations, VLANs, managed switching, DNS and DHCP, together with wireless connectivity and related infrastructure.Connectivity and Remote Access: Assist with firewall configurations, VPN services and authorised network access, ensuring connectivity remains dependable and appropriately controlled.Server and Directory Administration: Support the Windows Server environment and manage Active Directory users, security groups, permissions and Group Policy settings.Virtual Infrastructure: Assist with the administration of Hyper-V infrastructure and virtual servers, covering deployment, capacity monitoring, resource management and scheduled migration activities.Systems Maintenance: Carry out authorised system upgrades, security patches and preventative maintenance while investigating technical faults and performance concerns.Business Telephony: Manage the 3CX environment, including user extensions, handsets, queues, routing arrangements and ring groups, while resolving voice and connectivity issues and liaising with telecommunications partners where necessary.Backup and Restoration: Oversee Veeam backup activity, investigate unsuccessful jobs, verify system coverage and maintain the required backup cycles and data retention arrangements. Carry out approved data restoration and recovery exercises where required.ERP Project Support: Collaborate with business departments to understand workflows and technology requirements, supporting the ERP Executive with assigned implementation activities and technical coordination.ERP Configuration and Data: Assist with access setup, system configuration, data preparation, migration checks and validation to support the effective introduction and ongoing use of the ERP platform.Testing and User Adoption: Participate in user acceptance testing, document identified issues, follow up on corrective actions and support subsequent testing. Develop practical guidance materials and assist employees during training, deployment and post-launch stages.Cybersecurity Support: Implement authorised security controls covering user access, multi-factor authentication and endpoint protection, while reviewing assigned alerts and supporting remediation work when vulnerabilities are identified.Incident Escalation: Promptly raise potential security incidents through the appropriate channels and contribute to investigation and recovery activities when required.Technical Records: Keep IT inventories, infrastructure records, network documentation, configuration information and operational procedures accurate and current.Supplier and Department Coordination: Work with external technology providers and internal stakeholders to progress assigned activities, communicating dependencies, risks and unresolved matters to the IT Manager.Continuous Improvement: Follow established change-control processes and contribute ideas that can strengthen system stability, operational efficiency and the quality of technology support provided across the Business.Qualifications, Skills and AttributesEducation: A diploma or degree in Information Technology, Computer Science, Networking or another relevant discipline is preferred. Applicants who have developed comparable expertise through practical professional experience will also be considered.Professional Certifications: Qualifications relating to Microsoft technologies, networking, cybersecurity, Veeam or 3CX would be advantageous.Experience: A minimum of three years' experience within IT support, infrastructure or systems administration is required, preferably within a business environment supporting multiple users and technologies.Microsoft Environment: Practical knowledge of Windows Server, Hyper-V, Active Directory, Group Policy, DNS, DHCP and Microsoft 365 is required.Networking Knowledge: Demonstrable understanding of subnetting, switching, routing, VLAN configuration, IP networking, managed switches, VPNs and firewall technologies is expected.Backup and Recovery: Previous exposure to Veeam and the ability to oversee backup activity, investigate unsuccessful processes and undertake authorised restoration and recovery exercises are required.Telephony Systems: Experience working with 3CX or comparable IP telephony technology, including user configuration and technical troubleshooting, is required.ERP Exposure: Previous participation in an ERP deployment, business application support, data transfer exercises or user testing would be beneficial.Security Awareness: A sound understanding of account privileges, multi-factor authentication, endpoint protection, software patching and good cybersecurity practices is important.Technical Troubleshooting: Strong diagnostic abilities are required to identify and address issues affecting hardware, operating systems, connectivity and business applications.Scripting Knowledge: Familiarity with PowerShell or another scripting technology would be considered an advantage.Language Skills: Excellent command of English is required to succeed in this role. The ability to communicate in Maltese would be an asset.Communication Skills: Able to explain technical matters clearly to colleagues with different levels of IT knowledge and communicate effectively with suppliers and internal stakeholders.Interpersonal Skills: A collaborative and service-focused approach, with the ability to build productive working relationships across departments and with external technology partners.Organisation: Capable of balancing user requests, routine system administration, planned maintenance and project-related responsibilities while maintaining accurate records.Self-Motivated: Comfortable taking ownership of assigned work, developing an understanding of business operations and expanding technical knowledge as systems and requirements evolve.Problem-Solving: A logical and methodical approach to investigating technical problems, identifying appropriate solutions and determining when escalation is necessary.Professional Integrity: Strong attention to detail, discretion and responsible judgement when working with confidential information, system privileges and Company data.What's on OfferCompensation: A competitive salary package aligned with the successful candidate's experience, technical expertise and suitability for the position.Working Hours: Full-time employment within the Company's IT function.Health Insurance: Health insurance cover is provided as part of the employee benefits package.Career Development: Opportunities to broaden technical expertise and progress professionally within an established organisation, with exposure to infrastructure, ERP systems and wider technology projects.What Heroix OffersConfidentiality and Discretion: Your job search will be handled with the utmost confidentiality and professionalism.CV Review: Receive candid & constructive feedback to enhance your CV.Interview Planning: Get personalised prep sessions prior to your interviews.Cultural Fit Assessment: Understand the company culture to ensure it's the right environment for you.Long Term: Gain insights into the role and company for a long-term, stable career move.Exclusive Opportunities: Access a broader range of job opportunities.Personalised Candidate Profile: Stand out with a detailed profile highlighting your strengths and skills.Ongoing Support and Guidance: Benefit from continuous support throughout your job search process.Networking Opportunities: Leverage our extensive network of industry contacts for exclusive positions.Time Efficiency: Save time and effort with our efficient and effective recruitment strategies.Tailored Job Matching: Find the perfect fit with customised job matching based on your skills and career goals.Feedback Loop: Stay informed and engaged with regular updates and feedback on your application status.Heroix - Rise to New HeightsFollow Heroix on our social media channels to be the first to know about our exclusive job offers:LinkedInWhatsAppFacebookLicensed and regulated by the Government of Malta under DIER Agency Licence No. 00412-2025

Description:We are looking for a CRM manager to join our dynamic team in Malta. You will be directly responsible for all the CRM lifecycle strategy. Oriented by data and business intelligence this role will plan and coordinate multi-channel, segmented life cycle campaigns. Main objectives are to drive conversion, early life, cross-sell, churn prevention and reactivation rates. It is an exciting and fast paced role that requires passion and an eye for detail.A flavour of what you will be doing:Devise and execute effective marketing programmes within the customer lifecycleWork closely with product managers to increase campaign ROI through tailor-made nurture programmes aimed at monetising players post the 1st interaction with a campaignBuild & automate lifecycle communication in collaboration with central CRM towards decreasing churn and enhancing player engagementDefine the brands contact strategy (right place, right time, right person) by aligning with the product team on segmentation and targeting of communicationChampion an ongoing tests & learn programme (A.B, MVT & Control group) & optimise marketing programmes based on learningsWork with BI & Data warehouse teams to facilitate real-time data-driven communicationConduct analysis of the performance of all CRM journeysRequirements: At least four years of iGaming experienceAt least two years of CRM experienceExcellent communication skillsAnalytical skillsExcellent organisation skillsFluent in both Greek and EnglishOffer:

We are looking for a motivated Junior CRM Specialist to join our team in Malta. This role is suited to someone at the beginning of their CRM career who wants to learn, develop and take on more responsibility over time. Some experience in CRM, digital marketing or the iGaming industry would be helpful, but it is not essential. We place greater value on a proactive attitude, attention to detail and a genuine willingness to progress. You will support customer communications across email, SMS, push notifications and pop-ups. Working with the wider CRM and marketing teams, you will help deliver relevant campaigns that improve customer engagement, retention and activity across products.ResponsibilitiesCreate, schedule and deliver CRM campaigns across email, SMS, push notifications and pop-ups.Write and adapt clear customer communications in line with the company tone of voice.Create and maintain CRM templates, procedures and campaign documentation.Coordinate campaigns with all relevant stakeholders and keep deadlines, requirements and approvals on track.Prepare campaign briefs and coordinate content, creative assets, offers and translations with the relevant teams.Complete detailed quality checks before launch, including content, links, audience targeting, tracking and scheduling.Request and analyse customer data to identify key segments and opportunities to improve targeting and personalisation.Recommend practical improvements to campaign processes, customer journeys and CRM performance.Support the development of a CRM program covering retail shops, online betting and cross-product activity.Help develop engaging competitions, promotions and retention initiatives.Monitor campaign results, prepare performance reports and contribute to post-campaign reviews.Support A/B testing and other campaign optimisation activities.Work closely with the Content, Design, Fraud and Data Warehouse teams to deliver accurate and compliant campaigns on time.Maintain accurate campaign records and follow internal CRM and responsible gaming procedures.RequirementsA genuine interest in CRM, customer engagement and digital marketing.A proactive attitude and a strong desire to learn and progress.Excellent attention to detail and good organisational skills.Clear written and verbal communication skills.Confidence working with data and basic performance metrics.The ability to manage multiple campaigns and deadlines.A collaborative approach and openness to feedback.Fluency in speaking and writing in English is a must.Previous experience in CRM, digital marketing or iGaming through employment, an internship or academicwork would be an advantage, but it is not required.Experience using Optimove or another CRM or marketing automation platform would be considered an assetSpeaking fluent Spanish would also be considered an asset.BenefitsPrivate health insurance;Bi-Monthly company wide social and team building activities;Hybrid & Remote work arrangements;Flexible working hours;Daily paid meal;Training and Development opportunities.Logifuture operates across seven countries, with headquarters in Malta and additional offices in the UK (London), Italy (Parma & Lecce), Austria (Innsbruck), Serbia (Kragujevac), Romania (Bucharest) and UAE (Dubai). The majority of our roles listed on our careers page are not restricted by location, giving prospective employees the flexibility to choose any of our offices. Furthermore, we also collaborate with consultants based outside these locations, broadening our talent pool and allowing us to remain agile and competitive in the global marketIn addition at Logifuture we embrace equality and diversity. We do not discriminate and our values of delivering results together, support this statement. We are determined to foster an inclusive environment where everyone feels valued, heard, and empowered to contribute their unique skills and experiences.

The Greek marketing team is looking for a CRM Manager who is passionate about sports and casino. This is a fantastic opportunity to work with our world class and award-winning brands.THE WOWWe are looking for a CRM manager to join our dynamic team in Malta. You will be directly responsible for all the CRM lifecycle strategy. Oriented by data and business intelligence this role will plan and coordinate multi-channel, segmented life cycle campaigns. Main objectives are to drive conversion, early life, cross-sell, churn prevention and reactivation rates. It is an exciting and fast paced role that requires passion and an eye for detail.A flavour of what you will be doing:Devise and execute effective marketing programmes within the customer lifecycleWork closely with product managers to increase campaign ROI through tailor-made nurture programmes aimed at monetising players post the 1st interaction with a campaignBuild & automate lifecycle communication in collaboration with central CRM towards decreasing churn and enhancing player engagementDefine the brands contact strategy (right place, right time, right person) by aligning with the product team on segmentation and targeting of communicationChampion an ongoing tests & learn programme (A.B, MVT & Control group) & optimise marketing programmes based on learningsWork with BI & Data warehouse teams to facilitate real-time data-driven communicationConduct analysis of the performance of all CRM journeysYOU'RE GOOD ATAt least four years of iGaming experienceAt least two years of CRM experienceExcellent communication skillsAnalytical skillsExcellent organisation skillsFluent in both Greek and EnglishCHALLENGE ACCEPTED?By submitting your application, you understand that your personal data will be processed as set out in our Privacy Policy

Line of Service AdvisoryIndustry/Sector Not ApplicableSpecialism Advisory - OtherManagement Level AssociateJob Description & Summary Job Opening Date: 16/09/2026Job Closing Date: 31/12/2026Join PwC’s Technology team as a Junior Oracle ERP Functional Consultant and help turn business needs into practical, technology-enabled solutions. You will work alongside colleagues with diverse skills and perspectives in a collaborative environment where you can learn, contribute, and build your career.In this role, you will work closely with experienced colleagues and gain hands-on experience in ERP implementation, business process analysis, and end-user support. You will help understand client requirements and translate them into practical Oracle ERP solutions that support efficient operations and improved processes. As your experience grows, you will have opportunities to take on broader responsibilities and continue developing your technical, consulting and leadership capabilities.Your MissionAt PwC, you will be supported to shape a career that reflects your strengths and aspirations. Working under the guidance of experienced colleagues, your responsibilities will include:Client engagement activitiesPlay an active part in client training sessions and workshops, contributing alongside senior consultants as you build your own client-facing presence and confidence.Take part in requirements-gathering sessions, engaging directly with clients and senior colleagues to understand how business needs are captured and translated into solutions.Partner with client teams on knowledge checks and follow-up guidance, helping them adopt the new system while sharpening your own advisory skills.Solution delivery activitiesTake a hands-on role in preparing and maintaining project documentation, including fit-gap analyses, training schedules, and technical and functional documentation.Carry out system configuration and implementation tasks with the guidance of senior consultants.Prepare, validate and upload data as part of data migration activities, and build reports to support client requirements.Provide day-to-day support services, troubleshoot issues and respond to client questions for live projects.Contribute to task prioritisation with the project team, learning how client needs, dependencies and delivery timelines shape the work.About YouYou may be a good fit for this role if you bring:A bachelor’s degree in Computer Science, Information Systems, Business Administration or a related field may be beneficial; equivalent practical experience, training or certifications are also valued.Strong analytical and problem-solving abilities are crucial for identifying business requirements, analysing data, and designing effective ERP solutionsA willingness to learn new technologies, adapt to changing requirements, and stay updated with the latest ERP trendsThe ability to communicate clearly in writing and conversation, adapting your approach when gathering requirements, working with clients, and documenting processes.Ability to convey technical information in a clear and concise mannerAbility to prepare, deliver presentations and product demos to key decision makers and end-usersAbility to identify and resolve issues, whether they are related to software configurations, data integration, or user supportStrong organizational skills and the ability to work effectively in a team environment.The ability to communicate in Maltese would be beneficial for some client interactions but is not essential for the role.We value potential as well as experience. If you are interested in the role but do not meet every preferred criterion, we encourage you to apply and tell us about the skills and perspectives you would bring.Beneficial to have:Experience supporting or implementing an ERP system, or familiarity with platforms such as Oracle ERP Cloud, SAP or Microsoft Dynamics.Understanding of ERP modules such as Finance, Supply Chain Management and Human ResourcesAn accountancy backgroundWhy PwC? Your Growth, Our CommitmentAt PwC, we’re dedicated to supporting your development and wellbeing. You’ll find:Continuous personal and professional development through our Learning and Development Program.A dedicated Career Coach to support you in defining your career path and achieving both your personal and professional goals.A comprehensive Wellbeing Program, including confidential Employee Assistance services and fitness initiatives.Annual performance reviews focused on growth and constructive feedback.A dynamic and diverse environment that values all perspectives and fosters collaboration.Opportunities to work on international projects and broaden your experience.An open-door culture where all voices are heard and respected.Social and sports activities designed to build connections and support a balanced lifestyle.Our Commitment to Diversity & InclusionAt PwC, diversity means recognizing and valuing the wide range of experiences, perspectives, and backgrounds that make each of us unique - and that bring us together. Our differences in culture, identity, thinking, and approaches to problem-solving enrich the work we do and strengthen the outcomes for our clients. We are committed to fostering an environment where inclusion is embraced as a fundamental way of working, where every voice is welcomed, and where collaboration drives innovation. By respecting and celebrating individual differences, we unlock the full potential of our people and the impact we create together.Ready to Make an Impact?If this aligns with your values and aspirations, we’d love to hear from you! Apply now and join us on our journey to reimagine the possible.Stay ConnectedFollow us on , and to stay updated on our latest stories, career opportunities, and insights from across the firm.Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank, certifications not specified)Required SkillsOptional Skills Accepting Feedback, Accepting Feedback, Accounting and Financial Reporting Standards, Accounting Consulting, Active Listening, Budgetary Management, Business Process Improvement, Communication, Emotional Regulation, Empathy, Finance Process Improvements, Finance Transformation, Financial Accounting, Financial Advising, Financial Budgeting, Financial Economics, Financial Forecasting, Financial Management, Financial Management Software, Financial Market, Financial Modeling, Financial Planning, Financial Regulation, Financial Reporting, Financial Review {+ 20 more}Desired Languages (If blank, desired languages not specified)Travel RequirementsAvailable for Work Visa Sponsorship?Government Clearance Required?Job Posting End Date

About evoke...We’re a business that embraces change and progress.The power behind big name brands William Hill, 888 and Mr Green, evoke is the new name for 888 Holdings. Marking a new sense of purpose, direction and ambition for the business, there couldn’t be a more exciting time to join us as we accelerate our journey to bring even greater delight to our customers with world-class betting and gaming experiences. That’s the future. That’s evoke.At evoke, you’ll benefit from flexibility and a culture built on trust. We’ll give you the space to be yourself and the tools you need to protect our customers while they play. We’ll invest in your future to help you develop your unique strengths and build a career that’s right for you.About the role...Our CRM team is shaping the future of customer engagement across some of the world’s most recognised betting and gaming brands, including William Hill, 888 and Mr Green. Working across global markets, we’re focused on delivering an industry-leading communications and bonusing strategy that creates more relevant, personalised experiences for our customers.We’re combining AI, automation and our world-class technology and data capabilities to transform how CRM works within the industry. Optimising the next-best action and delivering the right message or reward at the right moment, at scale.What you will be doing...Accountable for CRM strategy, team leadership, delivery and value creation across Spain, maximising incremental CRM value and increasing customer engagement, retention and LTV.Own and drive the CRM strategy and roadmap across Spain, translating commercial and customer objectives into engagement, retention and lifecycle plans.Lead, manage and develop the Spain CRM team, setting clear priorities, building capability and driving high performance.Act as point of contact for other business units and central teams, shaping priorities, challenging briefs and aligning CRM activity to commercial goals.Lead CRM prioritisation, ensuring effective resource allocation and high-quality multi-channel delivery.Use customer and campaign data to identify opportunities, measure incremental impact and continuously optimise communications, journeys and offers.Advance CRM maturity through personalisation, automation, experimentation, AI and next-best-action capabilities, while adapting to local market and regulatory needs.Who we are looking for...Strong CRM knowledge across campaign management, personalisation, customer lifecycle and bonusing.Fluent in Spanish Language.Proven experience leading and developing high-performing teams.Strong stakeholder management and influencing skills at all levels.Experience working globally across markets, teams and time zones.Experience delivering complex, multi-channel CRM campaigns at scale.Strong commercial mindset with a focus on engagement and retention.Data-driven approach to decision-making and optimisation.Strong understanding of CRM technology, automation and AI.Comfortable working in a fast-paced, regulated gambling environment.What we offer...Financial: Competitive Salary and Bonus SchemesHybrid Working: Our employees can work from home up to 80% of the time with 20% of office time built in to ensure we get some face-to-face collaborative team time - and the chance for a coffee and a catch-up!Healthcare: We prioritise your health and well-being, offering comprehensive healthcare insurance, dental care, travel insurance and life insurance.Health & Wellbeing: An allowance which can be used towards gym and fitness memberships, fitness clothing and equipment, consultations with a dietitian, massages and select treatments or items for your home office.Wellness Cloud: Free access to Wellness Cloud; a tool to help encourage greater wellbeing through online coaching, webinars, videos and online resources.Volunteer Time Off Programme: 20 days paid leave you can avail after your first year of employment to volunteer at an organisation online, locally, or abroad.Apply...At evoke, we prioritize diversity, equity, and inclusion for the benefit of our company, employees, and communities. We foster a welcoming and safe workplace that values all forms of diversity and provides opportunities for growth.Sound good? Then you belong at our place!Apply today to kickstart your application with the evoke Family!

About evoke...We’re a business that embraces change and progress.The power behind big name brands William Hill, 888 and Mr Green, evoke is the new name for 888 Holdings. Marking a new sense of purpose, direction and ambition for the business, there couldn’t be a more exciting time to join us as we accelerate our journey to bring even greater delight to our customers with world-class betting and gaming experiences. That’s the future. That’s evoke.At evoke, you’ll benefit from flexibility and a culture built on trust. We’ll give you the space to be yourself and the tools you need to protect our customers while they play. We’ll invest in your future to help you develop your unique strengths and build a career that’s right for you.About the role...Our CRM team is shaping the future of customer engagement across some of the world’s most recognised betting and gaming brands, including William Hill, 888 and Mr Green. Working across global markets, we’re focused on delivering an industry-leading communications and bonusing strategy that creates more relevant, personalised experiences for our customers.We’re combining AI, automation and our world-class technology and data capabilities to transform how CRM works within the industry. Optimising the next-best action and delivering the right message or reward at the right moment, at scale.What you will be doing...Accountable for CRM strategy, team leadership, delivery and value creation across Spain, maximising incremental CRM value and increasing customer engagement, retention and LTV.Own and drive the CRM strategy and roadmap across Spain, translating commercial and customer objectives into engagement, retention and lifecycle plans.Lead, manage and develop the Spain CRM team, setting clear priorities, building capability and driving high performance.Act as point of contact for other business units and central teams, shaping priorities, challenging briefs and aligning CRM activity to commercial goals.Lead CRM prioritisation, ensuring effective resource allocation and high-quality multi-channel delivery.Use customer and campaign data to identify opportunities, measure incremental impact and continuously optimise communications, journeys and offers.Advance CRM maturity through personalisation, automation, experimentation, AI and next-best-action capabilities, while adapting to local market and regulatory needs.Who we are looking for...Strong CRM knowledge across campaign management, personalisation, customer lifecycle and bonusing.Proven experience leading and developing high-performing teams.Strong stakeholder management and influencing skills at all levels.Experience working globally across markets, teams and time zones.Experience delivering complex, multi-channel CRM campaigns at scale.Strong commercial mindset with a focus on engagement and retention.Data-driven approach to decision-making and optimisation.Strong understanding of CRM technology, automation and AI.Comfortable working in a fast-paced, regulated gambling environment.What we offer...Financial: Competitive Salary and Bonus SchemesHybrid Working: Our employees can work from home up to 80% of the time with 20% of office time built in to ensure we get some face-to-face collaborative team time - and the chance for a coffee and a catch-up!Healthcare: We prioritise your health and well-being, offering comprehensive healthcare insurance, dental care, travel insurance and life insurance.Health & Wellbeing: An allowance which can be used towards gym and fitness memberships, fitness clothing and equipment, consultations with a dietitian, massages and select treatments or items for your home office.Wellness Cloud: Free access to Wellness Cloud; a tool to help encourage greater wellbeing through online coaching, webinars, videos and online resources.Volunteer Time Off Programme: 20 days paid leave you can avail after your first year of employment to volunteer at an organisation online, locally, or abroad.Apply...At evoke, we prioritize diversity, equity, and inclusion for the benefit of our company, employees, and communities. We foster a welcoming and safe workplace that values all forms of diversity and provides opportunities for growth.Sound good? Then you belong at our place!Apply today to kickstart your application with the evoke Family!