CRM Manager - Greece

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations. We pride ourselves on our meticulous approach to staffing, ensuring that professionals find meaningful careers that align with their long-term career aspirations.

Job Overview

We are seeking a highly analytical and creative CRM Manager to spearhead our lifecycle strategies in our vibrant office in Ta 'Xbiex. This CRM Manager - Greece position in Malta is a fantastic opportunity for a data-driven professional to influence global strategies and drive growth within one of the most exciting Greek-speaking jobs currently available.

Key Responsibilities

Devise and execute effective marketing programmes centered within the customer lifecycle.
Collaborate with product managers to increase campaign ROI through tailor-made nurture programmes aimed at monetising players post-interaction.
Build and automate lifecycle communication in conjunction with central CRM teams to reduce churn and enhance player engagement.
Define the brand's contact strategy, ensuring the right message reaches the right person at the right time through precise segmentation.
Champion an ongoing tests & learn programme, including A/B and MVT testing, to continuously optimise performance.
Partner with BI and Data Warehouse teams to facilitate real-time, data-driven communication strategies.
Conduct rigorous analysis of the performance of all CRM journeys to derive actionable business insights.

Requirements

Native or fluent Greek (spoken and written).
Valid EU passport (mandatory).
Proven experience in CRM strategy, lifecycle marketing, or data-driven customer management.
Strong analytical skills with a deep understanding of marketing automation tools and business intelligence.
A proactive, detail-oriented mindset suitable for a fast-paced environment.
Exceptional communication skills, essential for cross-functional collaboration within our international team.

What We Offer

Competitive Monthly Salary.
Fully Paid Training.
Health Insurance.
Fully Paid Relocation Package (flight, transfer, hotel).
Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in.
And Much More...

Life in Malta

Living and working in Malta offers an unparalleled Mediterranean lifestyle. As one of the most sought-after destinations for international professionals, Malta provides a perfect balance of historic charm, stunning coastal scenery, and over 300 days of sunshine a year. Many who relocate to Malta find a warm, welcoming community and a vibrant expat culture that makes settling in effortless.

Beyond the professional opportunities, Malta is famous for its exquisite culinary scene, rich heritage, and high quality of life. Whether you are exploring the ancient streets of Valletta or relaxing by the azure waters of the island, relocating to Malta provides a unique experience that combines career progression with a world-class lifestyle. Join us in Malta and take the next step in your professional journey.

How to Apply

If you are ready to take on this challenge and elevate your career with one of the most rewarding Greek-speaking jobs in Europe, please click "Apply Now" to submit your application. Our recruitment specialists at Mercier Consultancy Group look forward to reviewing your credentials.

CRM Manager - Greece – Work In Ta 'Xbiex, Malta

Job Description