Administrator

We are seeking a passionate and organised Administrator to join our team. This role offers an exciting opportunity to manage daily operations, as well as provide professional growth in a new and expanding sector.

Key Responsibilities: -Provide general administrative support to the Head of Administration, professional team and client. -Manage correspondence and ensure professional and efficient customer service. -Assist with scheduling appointments, team timetables and annual client sessions. -Address operational issues, including scheduling conflicts, stakeholder concerns and resource shortages. -Monitor stock levels, maintain resources and coordinate necessary purchases. -Liaise with staff and relevant departments to resolve administrative and operational issues. -Act as the first point of contact for clients, families, guardians and carers through face-to-face communication, telephone calls, emails and messages. -Respond to enquiries and provide clear information about services, family support and events. -Assist with preparing and distributing communication to clients. -Support the planning, scheduling and coordination of in-house sessions and outreach programmes. -Liaise with external suppliers, clients, parents and relevant stakeholders to ensure the smooth delivery of services. -Maintain accurate client records, attendance records and programme development documentation. -Ensure that documentation is properly maintained and complies with relevant data protection legislation. -Assist with budget monitoring, invoicing and payment processing in collaboration with the finance team. -Maintain accurate financial records and documentation. -Support the planning and organisation of events, including performances, exhibitions and family activities, ensuring an inclusive and accessible environment. -Assist with the preparation of reports and ensure that information is accurately compiled and presented. -Support compliance with health and safety regulations and maintain a safe and accessible working environment. -Monitor and coordinate the timely renewal of required health and safety training. -Perform additional administrative duties as required by management.