Sales and Customer Executive

Role Purpose

The Sales and Customer executive is responsible for driving new business generation, building strong client relationships, and delivering high-quality customer service. This role is highly target-driven and focuses on prospecting, converting leads, and building long-term client relationships.

Key Responsibilities

Sales Generation

• Actively identify, approach and acquire new clients for insurance products sold.
• Achieve and exceed assigned sales targets.
• Follow up consistently with prospects to convert opportunities into sales.
• Upsell and cross-sell additional products to existing clients.
• Prepare quotations and ensure accurate completion of new business documentation.
• Maintain accurate and up-to-date client records in internal systems.
• Support clients with policy updates, renewals, and servicing requests as needed.

Client Relationship Management

• Build and maintain strong, long-term relationships with clients.
• Provide ongoing support to retain clients and encourage repeat business.
• Handle client queries promptly via face-to-face meetings, phone and email.
• Resolve customer concerns efficiently to protect and enhance client relationships.
• Ensure a high level of customer satisfaction to drive referrals and retention.

Requirements

• Proven sales ability or strong interest in a sales driven career (experience in insurance/financial services is an assets).
• Excellent negotiation, persuasion, and closing skills.
• Strong communication and interpersonal skills.
• Target-oriented with a proactive and self-motivated attitude.
• Ability to work independently and as part of a team.

Salary Bracket - € 23K - € 27K

Benefits

+ Flexible working hours

+ Richmond Foundation Sessions

+ Gym in Premises

+ Birthday Leave

+ Health Insurance

+ Life Insurance

+ Personal Accident Insurance

+ Canteen Allowance

+ Transport Allowance

+ Longer Maternity / Paternal leave

+ Children Sick Leave

+ Pension Plan Incentive

+ Active Ageing Incentive

+ Study / Exam Leave

+ Sports and Cultural Leave

+ Sponsorship for Training

+ Canteen Facility

+ Medical Services

+ VDU Testing

+ Sta􀆯 Discounts

+ Performance Bonus

+ Compassionate Transfer of Leave Scheme