Customer Support & Scheduling Coordinator

Join Our Team!

We are growing, and we're looking for a friendly, organised and motivated Customer Support and Scheduling Coordinator to join our team!

If you're a great communicator, enjoy working with people and can keep things organised in a busy but fun environment, we'd love to hear from you!

Your Responsibilities

• Answer incoming phone calls, emails and WhatsApp messages.

• Handle customer enquiries and assist clients with bookings.

• Schedule, coordinate and reschedule appointments for clients and technicians.

• Manage assigned commercial clients, ensuring their appointments and service requirements are handled efficiently.

• Maintain accurate customer records and update bookings in our system.

• Coordinate with our technicians to ensure smooth daily operations.

• Provide excellent customer service and assist with general administrative duties.

What We're Looking For

• Good computer literacy and confidence using digital systems.

• Excellent written and spoken English with strong communication and writing skills.

• Strong organisational and multitasking abilities.

• A friendly, positive and professional attitude.

• Ability to work independently and as part of a team.

• Good attention to detail and problem-solving skills.

• Previous experience in customer support or administration is an asset, but not essential.

What We Offer

• A fun, friendly and energetic working environment.

• A supportive team where everyone helps each other.

• Full-time employment with a growing Maltese company.

• Monday to Friday, 8:00 am – 4:00 pm.

• Company laptop and phone.

• Opportunities to learn, develop and grow within the company.

Interested in Joining Us?

If you're organised, enthusiastic and ready to become part of a great team, we want to meet you!

Apply today and become part of the team.