We are seeking an organized, detail-oriented professional to provide administrative and commercial support across customer accounts, project administration, and sales operations. You will ensure the smooth delivery of ongoing projects by managing customer setups, documentation, costings, global shipments, and daily inquiries.

Key Responsibilities

Account & Project Administration: Set up new customers and projects in the ERP system. Prepare and maintain shop floor files, commercial records, and project tracking spreadsheets.
Financial & Commercial Operations: Assist with engine/accessory costings, issue project and sales invoices, and other administrative duties
Logistics & Customs: Coordinate shipments for MRO projects, sales, and exchanges. Liaise with freight forwarders and local authorities for non-EU customs clearance.
Export Control & Compliance: Manage export control due diligence, process export license applications, and maintain quarterly inward/outward processing and export license files.
Customer Service: Respond to daily customer and stakeholder inquiries and provide comprehensive support to the Customer Support Manager.

Recruitment:

Minimum ‘A’ Level standard of education or relevant Diploma.
Previous experience in administration, sales support, or a similar commercial role is a must.
Proactive, reliable team player with strong communication and interpersonal skills.
Highly organized with exceptional attention to detail.
Capable of managing competing priorities, meeting deadlines, and working well under pressure.
Good working knowledge of Microsoft Office.
Already residing in Malta.

Benefits

Health Insurance

About Us
Konnekt:
Established in 2007, Konnekt has grown into Malta's leading job agency. Our team is here to simplify your job search by presenting over 400 career options across various fields. We have robust connections with top employers in Malta, making us the ideal choice for anyone considering a career change.
At Konnekt, we believe in straightforward actions and staying true to our values. This commitment has been the driving force behind our success. Whether you're seeking new opportunities or exploring a different career path, we are your reliable partner throughout the process.
Our website provides more insights into our approach and the array of services we offer. Take a moment to explore and discover how Konnekt can be instrumental in shaping your professional journey.

Customer Support Assistant

Job Description