About us

Marine Services Ltd is a boatyard in Maghtab providing boat storage, maintenance and repairs to private and commercial boat owners across Malta. We are a small, hands-on team with a strong reputation and a growing customer base, and we are expanding with a second yard. To support that growth, we are looking for an organised and confident Service Coordinator to join us.

The role

The Service Coordinator is the link between our customers, our office and our yard team. You will take every job from the moment a customer accepts the work through to the final invoice, making sure it is planned properly, carried out on time and billed accurately. You will work closely with the Managing Director and the Yard Supervisor.

Your responsibilities

Manage repair and maintenance jobs from start to finish: opening job cards, scheduling work against deadlines and allocating the yard team

Keep the towing, lift out and launch schedule up to date every day
Track hours and parts against the estimate daily, and flag any job at risk of going over early
Log all purchases and subcontractor costs against the correct job, so that nothing is missed on the final bill
Be the main point of contact for customers once a job is booked, keeping them updated on progress without them having to chase
Close jobs in our system, prepare the bill of works for sign-off, then raise and send invoices
Follow up on unpaid invoices
Support the office with general administration when needed

What we are looking for

Experience scheduling or coordinating work in a trade, maintenance, construction, logistics or similar environment
Strong organisational skills and the ability to manage several jobs at once
Confident communicator, comfortable dealing with customers and holding a team to a schedule
Comfortable using software, as all jobs are managed through our own job system
Experience in a boatyard, marina or marine environment is an advantage but not essential, as full training will be given

What we offer

A full-time, permanent position with a competitive salary
The chance to play a key role in a growing business as it expands to a second site
A friendly, close-knit team in a hands-on working environment

Service Coordinator

Job Description