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We're growing the team at United Travel, a family-run business with over 55 years of experience in Malta's tourism sector. We're looking for individuals who enjoy turning client requests into seamless travel experiences, and who take pride in getting the details right.

About the Role

As Group and Reservations Executive, you'll take the lead on client relationships from initial enquiry through to travel completion, handling proposals with a good degree of autonomy. You'll oversee the coordination of accommodation, transport, and activities, manage bookings for both individual travellers and groups, and act as a point of reference for junior team members on day-to-day queries. Our guests come mainly from the USA and Canada, as well as from mainland Europe and the UK, so you'll be working with a varied international client base.

What We're Looking For

Solid experience in a similar role within the tourism industry, or a relevant qualification in tourism and/or event management
Eligible to work in Malta without sponsorship (EU citizenship required, in line with local work permit regulations)
Strong written and verbal communication skills in English; proficiency in Maltese and other languages will be considered an asset but are not essential
Knowledge of and interest in Maltese history and culture
Confidence using Microsoft Office, particularly Word, Excel, and PowerPoint
A proactive mindset, with the ability to work well on your own initiative
Strong numeric accuracy and attention to detail

What We Offer

Competitive remuneration package based on experience
A supportive, family-oriented team environment
The chance to work with an experienced team in a business with over 55 years in the industry
The opportunity to occasionally work remotely depending on the exigencies of the business at the time

Group & Reservations Executive

Job Description