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We're growing the team at United Travel, a family-run business with over 55 years of experience in Malta's tourism sector. We're looking for individuals who enjoy turning client requests into seamless travel experiences, and who take pride in getting the details right.

About the Role

As Group and Reservations Co-Ordinator, you'll take over client requests once they've been confirmed by our sales team, and act as the focal point of contact from there through to travel completion. You'll coordinate accommodation, transport, and activities, process bookings for both individual travellers and groups, and keep an eye on the quality and consistency of the service we deliver. Our guests come mainly from the USA and Canada, as well as from mainland Europe and the UK, so you'll be working with a varied international client base.

What We're Looking For

Experience in a similar role within the tourism industry, or a relevant qualification in tourism and/or event management
Eligible to work in Malta without sponsorship (EU citizenship required, in line with local work permit regulations)
Strong written and verbal communication skills in English; proficiency in Maltese and other languages will be considered an asset but are not essential
Knowledge of and interest in Maltese history and culture
Confidence using Microsoft Office, particularly Word, Excel, and PowerPoint
A proactive mindset, with the ability to work well on your own initiative
Strong numeric accuracy and attention to detail

What We Offer

Competitive salary based on experience
A supportive, family-oriented team environment
The chance to work with an experienced team in a business with over 55 years in the industry
The opportunity to occasionally work remotely depending on the exigencies of the business at the time

Group & Reservations Co-Ordinator

Job Description