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Company Overview

Join our dynamic team at Ragusa Xpress, a new ferry service provider between Valletta and Marina di Ragusa.

Key Responsibilities

Manage bookings: Process and manage ferry reservations.

Customer service: Provide excellent customer support, addressing inquiries and resolving issues promptly.

Check-in procedures: Carry out efficient check-in processes, including verifying boarding passes and travel documents.

Service updates: Keep customers informed about any changes in the ferry service, ensuring they have the latest travel information.

Qualifications

Customer service experience: Proven track record in customer service roles.

Reservation systems proficiency: Familiarity with modern reservation and booking systems.

Language skills: Proficient in English, Italian, and Maltese to effectively communicate with a diverse clientele.

IT literacy: Comfortable using computers and various IT tools in a fast-paced environment.

Additional Information

Shift details: Shifts will be scheduled on a part-time basis, including both weekday and weekend shifts, depending on company requirements.

Benefits and salary: Detailed information regarding benefits and salary will be discussed during the interview process.

Submit your CV and a cover letter highlighting your relevant experience and language skills.

Reservations Clerk

Job Description