Front Office Agent / Receptionist

We are looking for a Multi-Lingual receptionist to join our growing team t Seabank Resort & Spa

The Front Office Agent / Night Auditor is responsible for checking-in and checking out guests at the hotel. Manage online, telephone and in-person room reservations. Respond to guests’ issues and complaints in a friendly manner. Promote all Hotel Sales and in-house facilities. Provide good filing system, accurate end of shift hand over. Organize desk and front office reception area. Ensure that all reservations and cancellations are processed efficiently. Report any maintenance, breakage, or cleanliness problems to the relevant manager. To administer the general petty cash system and float in an accurate manner.