Receptionist

We are seeking a professional, friendly, and well‑organized Hotel Receptionist to join our front office team. The role includes welcoming guests, managing reservations, and ensuring smooth check‑in and check‑out while delivering exceptional hospitality.

• Greet guests warmly and provide efficient check in and check out services
• Manage reservations, cancellations, and room allocations using hotel software
• Handle guest inquiries, requests, and complaints with professionalism
• Coordinate with housekeeping and other departments for room readiness
• Process payments, issue invoices, and maintain accurate records
• Maintain a clean, organized, and presentable reception area
• Provide information about hotel services, local attractions, and transportation