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We are a leading online trading platform offering forex and CFDs trading with advanced technology and competitive conditions. We provide a dynamic and innovative environment for professionals looking to grow in the financial markets industry.

We are looking for a Italian Customer Support Officer to join our team.

Could this be you? If you enjoy working in a fast-paced environment and being a member of a goal-oriented team, then you are fit for the role!

Be the first applicant and apply today!

Job responsibilities

Manage customer interactions via phone, chat and other communication channels, providing timely and effective assistance
Ensure that the company’s customer service policies and procedures are followed
Resolve customer issues and complaints to maintain a high level of customer satisfaction
Work with other departments to improve customer support processes and overall service quality

Job requirements

Good knowledge of Excel and other Microsoft Office tools
Fluency in English and Italian with strong written and verbal communication skills
Good communication and monitoring skills
Strong sense of professionalism, organizational and analytical skills

Compensation & Rewards:

Attractive Remuneration Package
Discretionary Bonus based on individual performance
12 monthly lunches
Daily Snacks & Beverages available in the office

Italian Customer Support

Job Description