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Our client is looking for a Korean-Speaking Customer Support Agent to join their growing team in Nicosia, Cyprus.

This is a great opportunity for someone looking to enter the iGaming industry, as previous industry experience is not required. Full training will be provided, and relocation assistance is available for candidates moving to Cyprus.

Responsibilities

Provide professional and friendly customer support to Korean-speaking customers.
Assist customers with queries through the company's support channels.
Resolve customer issues efficiently and escalate cases when required.
Provide accurate information regarding the company's products and services.
Maintain a high standard of customer service.
Work closely with other departments when necessary.

Requirements

Fluent Korean language skills are essential.
Good communication skills in English.
A clean criminal record
Diploma in any area ideally customer oriented areas
Customer-focused with strong communication and interpersonal skills.
Willingness to learn about and work within the iGaming industry.
Comfortable working on a shift basis (including night shifts).
Willing to relocate to Nicosia, Cyprus if not already based there.

Interested? Apply directly!

Korean Customer Support Agent

Job Description