Front Office Associate

At Marriott, you can be a part of something bigger than yourself, be inspired by what’s possible, and discover your own future.

Courtyard by Marriott Sliema is looking for a motivated and guest-focused individual to join our team as a Front Office Associate.

As the first point of contact for our guests, you will play an essential role in creating a warm and memorable arrival experience. From welcoming guests and assisting with their needs to supporting the smooth day-to-day operation of the front desk, you will help ensure that every stay begins and ends on a positive note.

Key responsibilities include, but are not limited to:

• Welcoming guests and efficiently managing check-ins, check-outs, reservation amendments and cancellations.
• Responding to guest queries while providing accurate information about the hotel’s services and facilities.
• Maintaining accurate and up-to-date guest profiles and front office records.
• Processing payments accurately and securely.
• Handling guest requests and concerns professionally and with a guest-focused approach.
• Coordinating with other hotel departments to ensure smooth operation and a seamless guest experience.
• Consistently adhering to Marriott brand standards and the company’s policies and procedures.
• A genuine interest in interacting with guests and creating memorable experiences.

Requirements

• Proficiency in English. Knowledge of additional languages would be an advantage.
• Previous front office and guest-service experience is preferred.
• Knowledge of the Opera property management system would be considered an asset.
• Knowledge of additional languages would be an advantage.
• Strong communication, organisational, and interpersonal skills.
• A professional appearance and a positive, guest-focused attitude.
• Flexibility to work shifts, including evenings, weekends, and public holidays.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Interested candidates can apply by submitting a copy of their resume via the Apply button.