Job Category: Operations Multifunction/General

Job Description

Residence Advisor

About the Role

As a Residence Advisor, you will ensure that our international students enjoy a safe, welcoming, and high-quality living experience. You will play an integral role in their journey, helping them feel at home and supported while studying abroad.

Responsibilities

Provide daily support and guidance to students living in residence.
Ensure a safe, clean, and positive living environment.
Handle student check-ins, intakes, and arrival procedures.
Promote student well-being and engagement.
Act as the first point of contact for student queries, concerns, and emergencies.
Assist in organizing residence activities and fostering a sense of community.
Collaborate with other staff to deliver a first-class student experience.
Uphold EF standards and policies in residence management.

Requirements

Strong interpersonal and problem-solving skills.
Experience in hospitality and customer care. Previous experience with EF or as a Residence Advisor is considered a strong asset.
Ability to take responsibility and act as a positive role model.
Flexibility, adaptability, and willingness to work evenings, nights, and weekends as required.
Strong administrative skills and excellent attention to detail.
Confident communicator with strong interpersonal skills.
Fluency in English; additional languages are an advantage.

What We Offer

A full-time role (40 hours per week).
A definite-term contract with the possibility of extension.
Paid vacation leave in accordance with Maltese law.
An international and multicultural work environment.
Professional growth opportunities within EF's global network.
A rewarding experience working with students from around the world.
Discounts on EF programmes for you and your family across all EF offerings worldwide.
Free access to EF Hello, our premium language-learning app.
A referral bonus for every successful staff hire you refer.
Uniform provided.
Staff discounts at a wide range of shops and services.
Health insurance after six months with the company.

Ready to make a difference while having fun? Apply now!

About the Team:

At EF Language Abroad, we believe that the world is better when people try to understand one another. Since 1965, we've helped millions of students discover new places, embrace diverse cultures, and gain fresh perspectives. We're dedicated to our mission of opening the world through education, harnessing the power of language learning to deepen the connection between people across the globe.

We offer immersive short-term and long-term language courses and programs across different languages in the countries where they're spoken. Through blending classroom-based lessons with interactive exercises and real-world practice, our courses bring you to the heart of the language. Together, our global staff help students from around the world develop the language skills they need to achieve their dreams.

EF is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All positions are subject to a criminal background and/or reference checks, as applicable.