Overview

Act as the operational process owner for warehouse and distribution activities
Plan labour, storage, equipment and fleet capacity around demand, seasonal peaks and business growth. Identify constraints and recommend practical solutions supported by data and financial analysis.
Optimize warehouse layout, stock positioning, replenishment and material flow to improve throughput, space utilization, and safe working.
Oversee receipt, storage, replenishment, picking, loading and dispatch, ensuring accurate and timely execution
Coordinate with Procurement and Sales on inbound volumes, demand, stock availability and delivery priorities; escalate stock and capacity risks with clear recommendations.
Be accountable for delivery route planning, schedules and loading to improve on-time delivery, vehicle utilization and cost while meeting customer requirements
Be accountable for fleet availability and preventive maintenance.
Manage the operating budget and prepare business cases for new investments
Use data to identify the causes of service failures, stock discrepancies, avoidable costs and productivity losses. Convert findings into prioritized actions that drive continuous improvement.
Maintain clear SOPs, appropriate approval controls and reliable operational data
Lead, coach and develop the team setting clear responsibilities and objectives.
Create a culture of accountability, problem solving and constructive challenge.
Support process mapping, user testing, training and adoption for ERP/WMS improvements, working with IT, vendors and relevant departments where necessary

Requirements

Proven experience leading warehouse and distribution operations, including responsibility for people, customer service, inventory and operating costs. FMCG or food distribution experience, including temperature-controlled products, is strongly preferred.
A track record of delivering measurable improvements in logistics performance. Able to explain the initial position, actions taken, achieved results and how improvements were sustained.
Practical experience using ERP/WMS systems and leading process changes.
Strong analytical skills, including Excel, KPI reporting and interpreting operational data. Able to build or specify useful dashboards; experience with Power BI or similar reporting tools is desirable.
Sound knowledge of inventory control, FEFO, traceability, transport planning, food safety and health and safety. Structured problem solving and continuous improvement experience are essential.
Confident people leader who sets clear standards, develops supervisors, and secures cooperation across departments. Able to turn plans into consistent execution and communicate recommendations clearly.
Relevant qualification in logistics, supply chain, operations or a related field, or equivalent substantial experience. Lean or continuous improvement training is desirable.

Education and Experience

A graduate degree or demonstrated experience

Languages

English

Logistics Manager

Job Description