To ensure efficient, cost-effective logistics across Duty Free, CIS, Europe, and Latin America, coordinating timely deliveries of finished products, raw materials, and POSM, maintaining regulatory compliance, and improving logistics processes.

Scope of Position

Responsible for logistics operations across Duty Free, CIS, European, and Latin American markets, including order processing, transportation, customs clearance, shipping documentation, and logistics cost management, ensuring timely deliveries and regulatory compliance.

Need for Position

To ensure efficient, reliable, and cost-effective logistics operations across international markets and sales channels, including Duty Free, CIS, Europe, and Latin America. The role supports timely delivery of finished products, raw materials, and point-of-sale materials (POSM), ensuring effective coordination with internal teams and external logistics partners, compliance with applicable regulations, and continuous improvement of logistics processes.

Essential Duties

(1) Manage end-to-end logistics operations across Duty Free, CIS, European, and Latin American markets, including order processing, shipment planning, transportation, and delivery coordination.

(2) Coordinate customer orders and ensure timely, accurate, and cost-effective deliveries in accordance with agreed commercial and operational requirements.

(3) Respond to customer and distributor logistics inquiries, resolve delivery-related issues, and maintain effective communication with relevant stakeholders.

(4) Coordinate with Sales and Operations teams to align delivery schedules, shipment requirements, and customer expectations.

(5) Maintain accurate order, shipment, and logistics data in the company's CRM and other relevant systems.

(6) Coordinate with Procurement and Planning to ensure the timely delivery of raw materials, packaging, and other operational supplies.

(7) Coordinate with Marketing to organize the shipment and delivery of POSM, promotional materials, and other marketing assets to assigned markets.

(8) Organize and manage domestic and international transportation, selecting appropriate transport solutions and coordinating freight forwarders, carriers, and warehouse providers.

(9) Coordinate customs clearance, import and export procedures, and the preparation of all required shipping and transportation documentation.

(10) Ensure that logistics documentation is accurate, complete, and prepared in accordance with applicable customs, transportation, and product-specific requirements, including those relevant to alcoholic beverages.

(11) Manage logistics transactions and maintain accurate shipment and order records in 1C and other relevant business systems.

(12) Track shipments and delivery milestones, monitor transportation performance, and proactively address delays, customs issues, and other supply chain disruptions.

(13) Monitor logistics expenses, transportation rates, freight charges, warehousing costs, and other related expenditures.

(14) Support logistics budgeting, cost forecasting, expense control, and the identification of cost-saving opportunities.

(15) Analyze logistics processes and implement improvements to increase efficiency, reliability, and cost-effectiveness across assigned markets.

(16) Establish and maintain effective working relationships with transport companies, freight forwarders, customs brokers, warehouses, suppliers, customers, and distributors.

(17) Prepare regular logistics reports and monitor key performance indicators, including delivery lead times, on-time delivery, shipment costs, and operational efficiency.

(18) Ensure compliance with applicable customs, import/export, transportation, documentation, and other relevant regulatory requirements in the assigned markets.

(19) Coordinate with Sales, Marketing, Procurement, Planning, Finance, and other departments to resolve logistics issues and maintain smooth business operations across international markets.

(20) Identify logistics risks and propose solutions to improve shipment planning, delivery reliability, documentation accuracy, and business continuity.

(21) Support the development and implementation of standardized logistics procedures and best practices across Duty Free, CIS, European, and Latin American markets.

(22) Provide regular updates to the line manager on logistics performance, costs, operational risks, shipment status, and significant issues requiring attention.

(23) Perform other related duties as assigned by the line manager.

Minimum Requirements

Minimum Education Qualifications

(1) University degree in Logistics, Supply Chain Management, Transportation, International Trade, Business Administration, or a related field.

(2) Additional professional training or certification in logistics, international transportation, customs procedures, or supply chain management is an advantage.

Experience Required

(1) Minimum 5 years of professional experience in logistics, transportation, freight management, or supply chain operations.

(2) Practical experience in organizing and managing the transportation of alcoholic beverages is required.

(3) Proven experience in international transportation, customs clearance, import/export procedures, and the preparation and management of shipping documentation.

(4) Experience managing international shipments across multiple countries and markets, preferably including Duty Free, CIS, Europe, and Latin America.

(5) Experience in end-to-end order processing, shipment planning, carrier coordination, delivery tracking, and resolving transportation-related issues.

(6) Experience working directly with freight forwarders, customs brokers, transport companies, warehouses, suppliers, customers, and distributors.

(7) Experience managing logistics costs, monitoring budgets, negotiating transportation rates, and implementing cost-optimization initiatives.

(8) Practical experience using 1C and CRM systems for order processing, shipment records, and logistics coordination.

(9) Experience coordinating logistics activities with Procurement, Planning, Sales, Marketing, Finance, and other internal departments.

(10) Experience preparing logistics reports, monitoring KPIs, and implementing process improvements.

(11) Experience in FMCG, manufacturing, or the alcoholic beverages industry is strongly preferred.

(12) Experience handling international shipments to or from Latin America and/or Duty Free and travel retail channels is an advantage.

Professional Skills and Competencies

(1) Strong knowledge of international logistics, transportation management, freight forwarding, and supply chain operations.

(2) Practical understanding of customs clearance, import/export procedures, international shipping documentation, and cross-border transportation requirements.

(3) Knowledge of the specific logistics, handling, documentation, and regulatory requirements applicable to alcoholic beverages.

(4) Strong organizational, planning, coordination, and problem-solving skills.

(5) Excellent analytical skills and attention to detail, particularly in shipment documentation, costs, and delivery schedules.

(6) Ability to coordinate multiple shipments, markets, stakeholders, and deadlines simultaneously.

(7) Strong cost-control, budgeting, and commercial awareness, including the ability to identify opportunities to optimize freight and logistics expenses.

(8) Effective communication and negotiation skills when working with logistics providers, customs brokers, suppliers, customers, and internal teams.

(9) Proficiency in 1C, CRM systems, and Microsoft Excel; experience with logistics or shipment-tracking systems is an advantage.

(10) Ability to work effectively across different countries, time zones, business cultures, and international logistics environments.

(11) Proactive approach to risk identification, issue resolution, process improvement, and operational efficiency.

(12) High level of accountability, reliability, accuracy, and commitment to meeting delivery deadlines.

Language Requirements

(1) Working proficiency in English is required.

(2) Knowledge of Russian is an advantage for coordination with CIS markets.

Logistics Manager

Job Description