JoinwellFXB is expanding, and we’re looking for an organised, technically minded Technical Sales Executive professional to join our Retail Sales team.

This is an excellent opportunity for someone with a background in furniture who enjoys combining technical know-how with customer-focused problem solving.

Reporting to the Customer Service Manager, you’ll work closely with our sales team to turn designs and client requirements into accurate, well-coordinated orders — reviewing drawings and plans, resolving technical details, coordinating specifications, and helping ensure a smooth process from order to delivery.

If you have a keen eye for detail, enjoy finding practical solutions, and take pride in making sure things are done right and delivered on time, we’d like to hear from you.

The selected candidate will be responsible for:

Providing technical support to the Retail Sales team in the day-to-day running of the department.
Resolving technical issues related to retail projects.
Processing orders and aftersales orders, ensuring accuracy and timely completion.
Following up on pending sales orders and projects to ensure they are completed within agreed timelines.
Responding to customer enquiries and providing practical solutions.
Engaging in detailed technical discussions and recommending appropriate solutions.
Reading and interpreting designs, drawings, and plans.
Providing administrative support to the department.

The ideal candidate will have:

Previous experience in the furniture industry (essential).
The ability to read and interpret designs and plans.
Proficiency in AutoCAD and Microsoft Windows applications, along with familiarity with design software used in the furniture industry.
Strong administrative skills and a keen eye for detail.
Excellent communication skills in Maltese and English.
A strong customer service orientation and sound problem-solving abilities.
The ability to work both independently and collaboratively with cross-functional teams.
A qualification in design and a proven sales track record will be considered assets.

Technical Sales Executive

Job Description