Sales and Dispatch Coordinator

A leading company in Malta is seeking an organised, proactive Sales and Dispatch Coordinator to manage customer demands and process sales orders from initial request through to final delivery. Acting as a vital link between our clients, Sales team, and Operations, you will ensure minimum stock levels are maintained, dispatch schedules run smoothly, and delivery due dates are consistently met.

What You'll Be Doing:

Order & Dispatch Management

• Manage customer orders from initial request (excluding pricing) through to loading and final dispatch.
• Communicate directly with clients regarding purchase orders, demand forecast clarifications, stock availability, and agreed delivery dates.
• Prepare dispatch schedules for the Stores department and coordinate with the deliveries department and transport providers to ensure timely deliveries.
• Order and follow up internally on new item samples, keeping both clients and Sales Executives updated on progress.

Inventory & ERP Administration

• Monitor inventory availability and take proactive action to maintain minimum stock levels for on-call customers.
• Support stock reconciliation and cycle counts for on-call customer inventory in coordination with Stores.
• Input, update, and maintain accurate data on the ERP system, ensuring delivered quantities are regularly cleared.
• Create finished goods (FG) and Pre-Delivery Inspection (PDI) items, and follow up with Production and Product Design (PDD) teams to secure timely PDI approvals.

Sales Support, Invoicing & Record Keeping

• Verify advised pricing, process rate renewals for portfolio clients, and ensure accurate invoicing.
• Liaise with Finance/Accounts to resolve any invoice queries or discrepancies for dispatched orders.
• Maintain an up-to-date customer database alongside organised records of client correspondence, purchase orders, Goods Received Notes, and order certificates.
• Support the Sales team with daily administrative tasks, report preparation, and courteous handling of incoming telephone enquiries.

What We Are Looking For

• Experience in order processing, dispatch coordination, or sales administration, ideally within a manufacturing environment. A background in sales administration, logistics, or a related field is required.
• Strong ERP system literacy, proficiency in Microsoft Office, and solid inventory and stock-level management capabilities.
• High attention to detail when managing schedules, pricing verification, invoicing, and administrative records.
• A clear, courteous communicator capable of coordinating across multiple departments
• Excellent English proficiency; Maltese is highly preferred
• Must be based in Malta

About Us

Konnekt:

Established in 2007, Konnekt has grown into Malta's leading job agency. Our team is here to simplify your job search by presenting over 400 career options across various fields. We have robust connections with top employers in Malta, making us the ideal choice for anyone considering a career change.

At Konnekt, we believe in straightforward actions and staying true to our values. This commitment has been the driving force behind our success. Whether you're seeking new opportunities or exploring a different career path, we are your reliable partner throughout the process.

Our website provides more insights into our approach and the array of services we offer. Take a moment to explore and discover how Konnekt can be instrumental in shaping your professional journey.