You will be part of a seamless Customer Service function, working to deliver the best possible Customer Experience. This role offers excellent learning opportunities and real career progression.

Key responsibilities

Assist customers in Czech, English, Russian and Ukrainian via email, live chat and telephone.
Collaborate with your team to reach the highest customer satisfaction and meet KPIs.
Translate promotional texts, customer surveys and other materials into the required languages.
Manage and maintain customer accounts.
Follow company policies regarding player safety, protection and responsible gaming.

Customer Service Agent (czech / English / Russian / Ukrainian)

Job Description