Ready for a new professional experience in Lisbon?

We are looking for Dutch speakers to join an international Customer Support team working with online services and digital solutions.

You don’t need a background in digital marketing. If you are comfortable with technology, enjoy communicating with people and would like to develop your experience in an international environment, this could be a great opportunity for you.

Your Role

You will support small and medium-sized business customers using online services and digital advertising tools.

Your responsibilities will include:

Supporting customers via phone, email and chat
Assisting with account setup, product usage and general enquiries
Helping customers resolve basic technical and account-related issues
Guiding clients in using online tools and services effectively
Identifying recurring issues and providing appropriate solutions
Sharing customer feedback and insights with the relevant teams
Providing a professional and positive customer experience

Your Profile

Fluent Dutch, both spoken and written
Good English for internal communication
Comfortable using digital tools and online platforms
Strong communication skills and a customer-oriented attitude
Good problem-solving skills
Ability to work independently and manage customer enquiries effectively
Previous customer service experience is an advantage, but motivated entry-level candidates are also welcome
High school diploma or equivalent
Willingness to work rotational shifts, including evenings and weekends
Availability to work onsite in Lisbon

What You Can Expect

Full-time employment in Lisbon, Portugal
International and multicultural working environment
Initial training and ongoing support
Opportunity to gain experience within the online and digital services sector
Career development opportunities

If you speak Dutch and are interested in starting or developing your international career in Lisbon, apply now to learn more about the opportunity.

Salary: €16,000-20,000 per year

Dutch-Speaking Customer Support – Online Services | Lisbon

Job Description