Having the responsibility for establishing, governing and continuously improving the organisation's enterprise operating model.

Role Purpose

The Head of Enterprise Governance & Transformation is responsible for establishing, governing and continuously improving the organisation's enterprise operating model, governance framework, business process architecture, transformation portfolio and change governance.

The role ensures that strategy is translated into disciplined execution through effective governance, clearly defined ownership, standardised processes, robust performance management and controlled organisational change.

Acting as the central coordination point across all Executive functions, the role drives organisational alignment, accountability and continuous improvement while supporting the Board Governance Framework through structured reporting, action tracking and governance oversight.

Key Responsibilities

Enterprise Governance
Enterprise Operating Model
Business Process Governance
Enterprise Transformation & PMO
Change Governance
Performance Management & Executive Reporting
Policy & Procedure Governance
Continuous Improvement
Stakeholder Management: Work closely with the CEO, CCO, COO, CTO, CIO, CFO, Risk Management Function, Compliance Function, Product, Internal Audit, Executive Management and Board Committees to ensure consistent governance and successful execution of strategic priorities.

Candidate Profile

Qualifications

Bachelor's degree in Business Administration, Law, Finance, Governance, Project Management, Risk Management or a related discipline.
Professional qualifications such as PRINCE2, PMP, MSP, MoP, Lean Six Sigma, CGI (ICSA), ITIL or Prosci Change Management are highly desirable.

Experience

Minimum 8–10 years' experience within Banking, Payments, FinTech or other regulated financial services environments.
Demonstrated experience in enterprise governance, business transformation, PMO, operational excellence or business process management.
Experience working with Executive Management and Board-level governance structures.
Strong understanding of corporate governance, regulatory environments and organisational design.
Proven ability to lead cross-functional transformation initiatives.

Knowledge and strong understanding of:

Corporate Governance;
Business Process Management;
Organisational Design;
Enterprise Change Management;
PMO & Portfolio Governance;
Operational Excellence;
Internal Controls;
Risk & Compliance Frameworks;
Performance Management;
Financial Services Regulatory Environment (PSD2/PSD3, DORA, EBA Guidelines, MFSA Frameworks).

Competencies:

Strategic thinker with strong organisational awareness.
Excellent stakeholder management and influencing skills.
Strong analytical and problem-solving capability.
Excellent communication and Board-level reporting skills.

Head of Enterprise Governance & Transformation

Job Description