About Us

Britannia Tours is a leading Tour Operator in Malta offering Tours, Holiday packages, individual travel, long haul, cruises, honeymoon packages, insurance and more. Our success story is attributed to our core values - honesty, excellent service, and reliability.

About the Job

In accordance with the company’s strategy and guidelines, we are seeking a dynamic and creative Travel Product Development Specialist to join our team. The ideal candidate will be responsible for researching, developing, and implementing innovative and competitive travel products and packages that meet the evolving needs of our customers.

Key Responsibilities

Develop unique and appealing travel packages, including destinations, accommodations, activities, and experiences;
Conduct thorough market research to identify emerging trends, customer preferences, and new opportunities in the travel industry;
Negotiate contracts and build relationships with suppliers, including hotels, airlines, and tour operators to get the best rates and availability;
Monitoring of bookings;
Liaison with group leaders;
Following up on payments and handle all customer inquiries and complaints in a professional manner;
Stay within the allocated budget for each tour while providing a high level of service;
Promote the company’s tours through various marketing channels;
Create detailed reports on tour performance and customer feedback; and
Handle all administrative tasks related to tour operations.

Required Skills and Qualifications

A bachelor’s degree in Tourism, Hospitality, Business Administration, or related field would be preferred but not essential;
Knowledge of Amadeus GDS would be preferred;
Proven experience in travel product development, preferably in a tour operator environment, would be preferred;
Strong market research and analytical skills;
Excellent negotiation and relationship-building abilities;
Creative mindset with a passion for travel and innovation and the ability to think outside the box;
Excellent communication and customer service skills;
Fluency in English; additional languages a plus;
Ability to work in a fast-paced environment and adapt to changing market conditions.
The remuneration package will be competitive and aligned with the candidate's experience and qualifications.

Application Process

Interested candidates should submit a resume and a cover letter explaining why they are a good fit for this role via the apply button below.

Britannia Services Limited is an equal-opportunity employer and is committed to creating an inclusive working environment with a diverse workforce. We welcome qualified applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other any other dimension of diversity.

Travel Product Development Specialist

Job Description