About This Job

Looking for a workplace where you can enjoy what you do, feel supported and built a career?

At Centrecom, you're more than just an employee—you're part of a supportive team that values collaboration, recognition, and personal growth. Whether you're building your career or looking for your next opportunity, you'll enjoy a workplace where your contribution is recognised, your development is encouraged, and your success is celebrated.

We believe in three things: We have fun. We support. We work together. That means a welcoming, inclusive environment where everyone is encouraged to contribute, learn and build a future.

What you’ll do:

Have the opportunity to train in live chat, email and back-office support
Work closely with a team that’s always ready to help
Handle inbound and outbound customer calls professionally and efficiently.
Provide accurate information and resolve customer enquiries.
Deliver a friendly, empathetic, and solution-focused customer experience.
Build positive relationships with customers through excellent communication.
Maintain accurate records and follow company procedures.
Work closely with colleagues to achieve individual and team goals.

What we’re looking for:

Fluency in Maltese and English
Customer care experience
Basic computer knowledge
A positive, team-minded approach

What you can look forward to:

A fun, supportive and inclusive workplace
Training and opportunities to develop new skills
Room to grow and build your career
Monthly fun events for all the employees
Health Insurance & Mobile schemes
Free onsite parking
Healthy Canteen

Ready to join a team that works together? We’d love to hear from you!

About Us

Centrecom Limited:

Centrecom has over a 30-years history of service of excellence in various industries. Our strengths encompass IT infrastructures, voice technology, call centre operations, back-office services, and specific aviation industry applications such as reservations, ticketing, refunds, customer support, baggage services, loyalty programmes, crisis management, complaint management, medical coordination and flight disruption management.

Customer Care Champions

Job Description