One of our clients is looking for representatives who are responsible, proactive, and customer-oriented individual to join the new team.

Roles and responsibilities are including but not limited to:

Serve as the primary contact for clients and visitors, ensuring a courteous, professional, and positive experience
Provide clear assistance and support to customers by addressing questions and requests promptly and with attention to detail
Oversee and handle communications across various platforms, including phone calls, email correspondence, and direct in-person interactions
Respond to, manage, and follow up on customer concerns or service-related matters in a calm, efficient, and solution-focused manner
Accurately record and maintain daily logs, inquiries, and correspondence in compliance with internal procedures and data protection requirements

This role presents an excellent opportunity for individuals who enjoy engaging with people daily and wish to build a rewarding career in customer service.

Working hours :

Monday to Friday - 08:00 - 14:30
Wednesday - 08:00 - 18:30
Saturday - 08:00-12:00

Requirements

Proficient in the use of Computer and Microsoft Office applications
ECDL or Equivalent Certificate is an asset
Fluent in Maltese and English in both Verbal and Writing (is a MUST)
Ability to work without supervision
Experience in any relevant field is a must

Education and Experience

O level qualification is an asset

Benefits

Performance Bonus
Company Benefits
Training provided

About Us

Konnekt:

Established in 2007, Konnekt has grown into Malta's leading job agency. Our team is here to simplify your job search by presenting over 400 career options across various fields. We have robust connections with top employers in Malta, making us the ideal choice for anyone considering a career change.

At Konnekt, we believe in straightforward actions and staying true to our values. This commitment has been the driving force behind our success. Whether you're seeking new opportunities or exploring a different career path, we are your reliable partner throughout the process.

Our website provides more insights into our approach and the array of services we offer. Take a moment to explore and discover how Konnekt can be instrumental in shaping your professional journey.

Customer Care Reliever (Maltese Speaking)

Job Description