Water's Edge is looking for an experienced and motivated Hotel Manager to lead the day-to-day operations of our hotel and ensure an exceptional experience for every guest.

Key Responsibilities

Oversee the daily operations of the hotel, ensuring smooth and efficient service.
Lead, motivate and manage hotel staff across all departments.
Ensure high standards of guest service, cleanliness and hospitality are consistently maintained.
Monitor occupancy, revenue, costs and overall hotel performance.
Handle guest feedback and resolve complaints in a professional and timely manner.
Coordinate with department heads to ensure effective communication and teamwork.
Manage staff schedules, training and performance.
Ensure compliance with company policies, health and safety requirements and applicable regulations.
Identify opportunities to improve operational efficiency and guest satisfaction.
Support the development and implementation of business and operational strategies.

Requirements

Previous experience in a hotel management or senior hospitality position.
Strong leadership, organisational and communication skills.
Excellent customer service and problem-solving abilities.
Ability to work under pressure and manage multiple priorities.
Strong knowledge of hotel operations.
Proficiency in Microsoft Office and hotel management systems will be considered an asset.
A positive, hands-on approach and the ability to lead by example.
Fluency in English is required; knowledge of Maltese and/or other languages is considered an asset.

What We Offer

A challenging and rewarding management position.
A professional and supportive working environment.
Opportunities for career development and growth.
Competitive remuneration package commensurate with experience.

If you are passionate about hospitality and have the leadership skills to take our hotel operations to the next level, we would love to hear from you.

Hotel Manager

Job Description