At ORA Residences, we are committed to delivering an exceptional living experience through outstanding service, professionalism, and attention to detail. Our Concierge team plays a key role in creating a welcoming, secure, and well-managed environment for residents and their guests.

We are currently recruiting a Concierge to support the daily operation of ORA Residences and provide a high standard of customer service to residents, visitors, and contractors.

What we’re looking for:

Previous experience in a Concierge, Front Office, Customer Service, Hospitality, or Residential Services role is considered an asset
Excellent communication and interpersonal skills
A professional, courteous, and service-oriented approach
Ability to manage resident requests efficiently and discreetly
Strong organisational skills and attention to detail
Confidence in handling enquiries, deliveries, visitor access, and general administrative tasks
Ability to work independently and remain calm under pressure
Good command of English; additional languages will be considered an asset
Flexibility to work shifts, including evenings, weekends, and public holidays

What you can expect:

A competitive salary
The opportunity to work within one of Malta’s most prestigious residential developments
A supportive and professional working environment
Ongoing training and development opportunities
Career development within db Group and its associated brands

Please note:

Due to operational requirements, we are currently considering applications from candidates who are already residing in Malta or who hold a valid EU/EEA passport and are eligible to work in Malta

About Us

db Seabank Resort + Spa:

db has a vision which is as clear as it is ambitious. We run hotels and resorts which strive to be rated by guests amongst the top ten in Europe. db has a story to tell. About itself and what it stands for. About where we see ourselves in the world. Above all, it is a story of the people who enter our hotels as guests and leave as friends.

Hard Rock Hotel - ORA Residences Concierge

Job Description