FULL TIME
BIRKIRKARA, MALTA
FULL DAY
27 August 2026
Ref: 451530

We're looking for an organised, friendly and proactive Front Office Executive to become the welcoming face of our clinics.

Responsibilities

Greeting and assisting clients
Answering phone calls, WhatsApp messages and emails
Booking and managing appointments
Processing payments and issuing invoices
Maintaining accurate client records
Supporting clinicians with administrative tasks
Managing daily reception operations
Assisting with stock ordering and general office organisation
Helping ensure an exceptional client experience from first contact to follow-up We're looking for someone who:
Has excellent communication and interpersonal skills
Speaks fluent English (Maltese is considered an asset)
Is highly organised and detail-oriented
Can multitask under pressure
Is confident using computers and Microsoft Office and shared drives
Learns new software quickly
Is reliable, professional and proactive
Previous reception or customer service experience is preferred
Has an interest in health, fitness, sport or wellbeing and enjoys being part of an active community

Profiles

If multiple Education and Language Profiles are defined, please note that you must fit at least one of them, but not necessarily all.

PROFILE 1

Language

Reading

Speaking

Understanding

Writing

ENGLISH

MALTESE

ISCED Level: Upper secondary education - Level (3)

Competencies

Check and record (entry of customer payments, drafting invoices, reminders...) company income
Monitor access and movement (circulation) of persons within the organisation - check sites and rooms.
Take telephone calls. Pass on calls to the desired interlocutors. Take messages
Inform persons or refer/accompany them to the desired interlocutor, department or place
Welcome people and identify their demands
Register, sort and stamp correspondence
Retrieve/input/update computer data (search/consult databases) (create badges/registration of persons/phone reports...)
Keep billboards, information and company publicity material up to date
Copy, classify, type documents and do their layout
Advise and assist interlocutors with regard to daily administrative tasks

Past Experience

Occupation

Experience(months)

RECEPTIONIST, GENERAL

Driving Licences

Type

DRIV. LIC. B / B(auto) - CAR

Apply

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Salary: €20,000-26,000 per year

Front Office Executive

Job Description