Job Category: Operations Multifunction/General

Job Description

Host Family Coordinator

At EF Language Abroad, we believe the world becomes a better place when people truly connect with one another.

Since 1965, we've helped millions of students explore new countries, embrace new cultures, and see the world through a different lens - through immersive language experiences in the places where those languages come alive. Now, we're looking for someone special to help us continue that mission, right here in Malta.

Are you a people-person with a passion for bringing communities together?

As our Host Family Coordinator, you'll be at the heart of what makes our Malta Summer School Program so memorable for students from around the world. You'll cultivate a thriving community of host families - people who open their homes and their lives to young international learners - and ensure every student feels safe, welcomed, and truly at home from the moment they arrive.

Working together with our Homestay Manager and Global Operations Team, you'll be the trusted bridge between EF Language Abroad and our host family community. This is a permanent, year-round role, ideally suited to an early-career professional who's excited to grow within a dynamic, international organization.

What you'll be doing:

Growing our host family community - Proactively recruit and onboard new host families across Malta, ensuring they meet EF's standards for safety, comfort, and warmth.
Maintaining quality - Carry out regular home visits and inspections to make sure every homestay is a place students can truly feel at home.
Placing students thoughtfully - Coordinate student-family placements with genuine care, taking each student's needs, preferences, and wellbeing into account.
Being a trusted point of contact - Step in swiftly and professionally whenever students or host families need support, guidance, or a listening ear.
Keeping things running smoothly - Maintain accurate, up-to-date records of host profiles, placements, inspections, and communications in our internal systems.
Building community - Plan and host orientation sessions, appreciation events, and engagement activities that keep our host families motivated, valued, and connected.

What we're looking for

Full fluency in Maltese and English (reading, writing, speaking)
Full working rights in Malta
1-2+ years' experience in customer service, coordination, or a similar field is a plus
A background in education, hospitality, or a related area is a strong advantage
Strong administrative skills and excellent attention to detail
A warm, empathetic, and solution-focused approach to people
Confident communicator with strong interpersonal skills
Experience living, working, or studying abroad is a bonus - you'll understand exactly what our students are going through!
Additional languages are always welcome

What EF Malta offers you:

Discounts on EF programmes for you and your family - across all EF offerings worldwide
Free access to EF Hello, our premium language learning app
Tuition reimbursement to support your continued education
Discounts with our global hotel and travel partners
A referral bonus for every successful staff hire you refer
And plenty more to discover once you're part of the team

Ready to help shape truly life-changing experiences for students from around the world?

Submit your application today - we will start reviewing from 1 September and will get back to you within 10 days.

About the Team:

At EF Language Abroad, we believe that the world is better when people try to understand one another. Since 1965, we've helped millions of students discover new places, embrace diverse cultures, and gain fresh perspectives. We're dedicated to our mission of opening the world through education, harnessing the power of language learning to deepen the connection between people across the globe.

We offer immersive short-term and long-term language courses and programs across different languages in the countries where they're spoken. Through blending classroom-based lessons with interactive exercises and real-world practice, our courses bring you to the heart of the language. Together, our global staff help students from around the world develop the language skills they need to achieve their dreams.

EF is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All positions are subject to a criminal background and/or reference checks, as applicable.