About The Company

Welcome to Sportserve

Sportserve forms part of a remarkable group of sports betting and sportsbook technology companies, focused on delivering first class sports betting and casino experiences for our clients worldwide.

Since launching our global hiring initiative, we now employ over 1,600 people worldwide, offering exciting career paths in Technology, Trading, Operations and Media. We pride ourselves on having a diverse and international culture that embraces the global community and acts locally. We offer office based, hybrid and remote work on permanent and consultancy contracts all over the world, making us the true global employer of choice.

About The Role

The position is like a front line of the company as this is when the money of the players/depositor comes in. A fast and accurate processing will give assurance to our players that their deposit is well managed thereby promoting trust with our customers. When we gain trust, we will have more deposits.

The candidate has to be a team player and it should be very clear to him/her that the team has a goal and his/her performance, no matter how trivial he/she thinks it may be, is very important and contributes a lot to the overall performance of the whole team.

Responsibilities

Responsible for accurately and timely processing of deposit transactions
Responsible for checking the bank and the back-end for all deposit claims of the player
Responsible for escalating to Level 2 any IT issues or PC issues found during shift
Inform his/her Senior/Shift Leader for any transactions that needs further verification
Inform seniors/shift leader for any irregularities found on the transactions handled
Responsible for balancing the Bank balances of his/her assigned banks
Perform other duties as deemed necessary by the management

Qualifications

At least college graduate (fresh graduates are very welcome)
Good communication and interpersonal skills
With positive disposition towards work and proactive
Punctual and willing to work on holidays, rest days and can render OT if needed
Hardworking, reliable and trustworthy
Keen to details
Organized, versatile and a team player

By submitting this application, I agree that my personal data will be collected, processed, and retained by the company solely for the purposes of managing and assessing my candidacy.

UPIVT Operation Specialist

Job Description