Food and Beverage Attendant

Role Description

Hyatt Centric Malta is seeking a passionate and service-oriented Food & Beverage Attendant to join our dynamic Food & Beverage team and contribute to delivering exceptional guest experiences. The ideal candidate is a motivated hospitality professional with excellent interpersonal skills, a positive attitude, and a passion for delivering memorable guest experiences.

The Food & Beverage Attendant will be responsible for providing professional and attentive food and beverage service across the hotel's dining outlets. This role requires strong teamwork, attention to detail, and the ability to ensure guests enjoy a welcoming and pleasant dining experience.

Key Responsibilities

• Welcome guests and provide friendly, professional, and attentive service.
• Take food and beverage orders accurately and communicate them to the relevant departments.
• Serve food and beverages according to established service standards.
• Assist guests with menu selections and provide information about available products.
• Prepare and maintain tables, service stations, and dining areas.
• Ensure cleanliness, organization, and presentation of Food & Beverage outlets.
• Respond promptly to guest requests and handle service-related concerns professionally.
• Operate the point-of-sale system and process guest payments accurately when required.
• Coordinate with the Culinary and Food & Beverage teams to ensure smooth service.
• Assist with setting up and clearing tables, buffets, and special events.
• Follow food hygiene, health and safety, and responsible alcohol service procedures.
• Maintain Hyatt brand standards and hotel operational procedures.

Qualifications

The ideal candidate has previous experience in food and beverage service, preferably within a hotel or restaurant environment, although training may be provided. Excellent customer service, communication, and teamwork skills are essential, together with a friendly and professional attitude. The candidate should demonstrate good attention to detail, the ability to work efficiently under pressure, and a willingness to learn. Fluency in English is required, while additional languages are considered an advantage. Flexibility to work shifts, weekends, and public holidays is essential.