Job Title: Head of Sales

Department: Sales & Business Development

Reports to: Founders / Board

Location: Malta – Hybrid Working

About Cluster365:

Cluster365 is an AI agent platform that enables businesses to build, deploy and manage intelligent AI agents that automate workflows, streamline operations and enhance decision-making.

By combining powerful AI models, custom tools, business knowledge and multi-agent orchestration in one platform, Cluster365 helps organisations integrate AI into their day-to-day operations and unlock measurable efficiency, productivity and growth.

As we continue to grow, we are looking for an ambitious, commercially driven Head of Sales who will play a key role in expanding our client portfolio and driving revenue growth.

Role Overview:

The Head of Sales will be responsible for generating new business opportunities, developing strategic relationships and driving the complete sales cycle from prospecting through to closing.

This is a highly autonomous, individual contributor role suited to someone who enjoys building relationships, identifying business opportunities and helping organisations understand how AI and automation can transform the way they operate.

The ideal candidate has a strong technology background, understands consultative selling and possesses an existing network within the Israeli technology ecosystem.

Duties and Responsibilities

Business Development & Pipeline

Act as the primary sales driving force initially, defining and building the comprehensive commercial and go-to-market strategy for Cluster365.
Recruit, lead, and mentor a high-performing sales team as commercial traction scales.
Scale sales operations, processes, and pipelines to expand Cluster365’s market presence and drive sustainable revenue growth.
Identify, source, and engage potential enterprise clients through targeted outbound prospecting, networking, and strategic partnerships.
Continuously evaluate market opportunities and maintain a robust pipeline of qualified target accounts.

Consultative Sales

Conduct discovery meetings to understand client challenges, business objectives and operational processes.
Qualify opportunities and prioritise prospects with the highest potential.
Present Cluster365’s AI and automation solutions in a clear, business-oriented manner.
Translate technical capabilities into tangible business value for decision-makers.
Prepare proposals, presentations and commercial offers.
Negotiate commercial terms and successfully close new business opportunities.
Ensure a smooth transition from sales to delivery following project closure.

Market Development & Performance

Monitor market trends, competitors and emerging customer needs.
Represent Cluster365 at networking events, conferences and industry meetings when required.
Consistently achieve individual sales targets and revenue objectives.
Maintain accurate CRM records and sales forecasts.
Report sales activities, pipeline progress and market feedback to leadership.

Person Specifications:

Mindset & Approach

Highly self-motivated AI enthusiast with an entrepreneurial mindset.
Proactive, resourceful and comfortable working independently.
Relationship-focused, customer-centric and commercially driven.
Excellent at identifying opportunities and solving business problems.

Core Skills & Experience

Previous experience in B2B sales, business development or account management.
Experience selling technology solutions, SaaS, software development, AI, automation or digital transformation services.
Proven track record of collaborating effectively with highly skilled technical teams and engineers.
Demonstrated ability to build, manage and scale a sales pipeline.
Strong consultative selling, presentation and negotiation skills with C-level executives.

Preferred Qualifications

Experience selling complex AI or automation solutions.
Understanding of business process optimisation and digital transformation.
Experience working within a start-up or fast-growing technology company.

Behaviours & commitments

Own the outcome: Take full responsibility for your pipeline from discovery to close.
Communicate early: Keep leadership aligned with clear CRM records and honest market feedback.
Protect the bridge: Act as a reliable translator between client business problems and our technical engineering team.
Keep it simple: Prioritise practical sales outcomes and closed revenue over pure activity.

Success in this role

Qualified opportunities generated.
Revenue generated and new clients acquired.
Sales pipeline growth and conversion rates throughout the funnel.
Long-term client relationships and customer satisfaction.

What we offer

Competitive base salary.
Performance-based bonus and uncapped commission structure.
The opportunity to shape the sales strategy of a foundational AI start-up.

Commitment to Diversity: Cluster 365 is dedicated to equal opportunity for all staff. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage or civil partnerships.Personal data is processed in accordance with EU GDPR. CVs are retained for 12 months, and we may contact you regarding other suitable roles during this period. Cluster 365 is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Personal data are processed in accordance with EU and UK GDPR and our Privacy Policy. CVs are retained for 12 months, and we may contact you regarding other suitable roles during this period’

Head of Sales

Job Description