Burmarrad Group is seeking a motivated and detail-oriented Service Advisor to join our team.

Service Advisor Key Responsibilities

Acting as a first point of contact for clients who enter the service reception;
Guiding clients through the repair process, advising them, and explaining our processes and/or services;
Checking the inspection of vehicles upon arrival and before delivery, and updating the company system accordingly;
Consulting with workshop managers about necessary repairs and vehicle statuses;
Ensuring that vehicles will be ready for customers on time;
Calling clients to collect vehicles upon completion of service/repairs carried out;
Keeping records of the work that has been carried out and updating the system accordingly.

Service Advisor Requirements

Previous experience in customer service (ideally as a service advisor), preferably in an automotive dealership or related industry;
Strong communication and interpersonal skills;
Ability to multitask and prioritise tasks effectively;
Proficiency in computer programs such as Microsoft Office and dealership management software;
Valid driver’s license and clean driving record.

If you’re a self-motivated professional who thrives in dynamic environments, consistently demonstrates dependability, and possesses a proven track record of driving results and achieving goals, we’re ready to propel your career to new heights. At our organisation, we don’t just offer opportunities—we craft pathways to success. By leveraging your skills, ambition, and dedication, we’ll work together to unlock exciting opportunities for professional growth, visibility, and long-term advancement, ensuring your talents are recognised and your potential fully realised.

Click here for more open positions. At Burmarrad Group, we know your success is our success. Training will be provided for you to have the best chance of success in the above-mentioned role.

Service Advisor

Job Description