Responsible for the overall management and coordination of Planning, Procurement, Logistics, and HR functions, ensuring operational efficiency, business continuity, cost optimization, and effective resource management across the Company.

To ensure effective management of the Company's core operational functions, optimize processes and resources, strengthen cross-functional coordination, and support sustainable business growth through efficient planning, procurement, logistics, and people management.

Essential Duties

(1) Develop and implement the Company's overall operational strategy and ensure its alignment with business objectives.

(2) Lead and coordinate Planning, Procurement, Logistics, and HR functions, ensuring effective cross-functional collaboration.

(3) Oversee operational planning, resource allocation, and coordination of business activities to ensure continuity and efficiency.

(4) Manage procurement activities, including supplier selection, negotiations, purchasing conditions, contracts, and cost optimization.

(5) Oversee logistics operations, including transportation, warehousing, inventory, shipments, and delivery processes.

(6) Ensure effective demand and supply planning and coordination with Sales, Marketing, Finance, and other relevant functions.

(7) Monitor inventory levels, stock availability, lead times, operational costs, and service levels.

(8) Identify and implement opportunities to improve operational efficiency, reduce costs, and optimize processes.

(9) Establish and monitor operational KPIs and ensure timely corrective actions where required.

(10) Manage and develop relationships with key suppliers, logistics providers, service providers, and other operational partners.

(11) Oversee HR operations, workforce planning, organizational development, recruitment, employee engagement, and personnel management.

(12) Lead and develop operational teams, establish performance objectives, and ensure effective delegation and accountability.

(13) Develop operational budgets and monitor costs and financial performance within areas of responsibility.

(14) Ensure compliance with internal policies, applicable legislation, quality standards, and operational requirements.

(15) Identify operational risks and develop mitigation and business continuity measures.

(16) Prepare regular operational reports, analyses, forecasts, and recommendations for senior management.

(17) Drive automation, digitalization, and continuous improvement across operational functions.

(18) Ensure effective cooperation between operational functions and other departments to support business objectives.

(19) Represent the Company in negotiations and meetings with key suppliers, logistics partners, and other external stakeholders.

(20) Perform other duties related to operational management as assigned by management.

Minimum Requirements

Minimum Education Qualifications

(1) University degree in Business Administration, Operations Management, Supply Chain Management, Logistics, Economics, Management, or a related field.

(2) Additional professional training in Supply Chain Management, supported by a relevant diploma or certificate, is required.

(3) Additional professional qualifications in Operations, Procurement, Logistics, or HR are an advantage.

Experience Required

(1) Minimum 10 years of management experience in operations, supply chain, procurement, logistics, HR, or related business functions.

(2) Minimum 2 years of experience in an Operations Director or equivalent senior operational management role.

(3) Proven experience managing and developing cross-functional teams and senior-level employees.

(4) Proven experience managing multiple functions, preferably including Planning, Procurement, Logistics, and HR.

(5) Experience in operational planning, procurement, supplier management, logistics, inventory, and cost optimization.

(6) Experience in budgeting, forecasting, KPI management, reporting, and operational performance improvement.

(7) Experience in process optimization, automation, and implementation of operational improvements.

(8) Experience in managing external suppliers, logistics providers, contractors, and other business partners.

(9) Experience working in an international and multicultural business environment is an advantage.

Professional Skills and Competencies

(1) Strong operational and strategic management skills.

(2) Strong HR management and people leadership capabilities.

(3) Strong leadership and cross-functional team management skills.

(4) Strong planning, organizational, and problem-solving skills.

(5) Strong understanding of supply chain, procurement, logistics, and HR processes.

(6) Strong financial and analytical skills, including budgeting, cost control, forecasting, and KPI analysis.

(7) Strong negotiation and stakeholder management skills.

(8) Ability to manage multiple functions and priorities in a fast-paced business environment.

(9) Strong communication and decision-making skills.

(10) Proactive, structured, and results-oriented approach.

(11) High level of accountability, integrity, and business judgment.

Language Requirements

(1) Fluent English is required.

Operations Director

Job Description