Application Closes: 24/09/2026

Our team is growing !

Role: Lead

Function: Chief Information Officer

Department: Enterprise Applications

Section: Transformational Initiatives

Reports to: Head

Job Summary

Overall Purpose:

The Lead is responsible for overseeing the delivery, support, and ongoing evolution of a portfolio of enterprise applications, ensuring they remain aligned with business needs, technology standards, and operational requirements. The role provides technical and functional leadership across assigned projects, initiatives, and value streams, while acting as the IT Custodian for the respective application landscape. Working closely with Project Managers, Value Stream teams, business stakeholders, vendors, and technical teams, the job holder coordinates the planning, implementation, integration, and support of enterprise application solutions throughout their lifecycle. The role is accountable for ensuring the successful execution of initiatives, maintaining application stability and service quality, managing application-related risks and dependencies, and driving continuous improvement to support the Bank's strategic and operational objectives.

Key Responsibilities

The job holder will be responsible for:

Programme and Delivery Leadership

▪ Leading complex programmes, value streams, and initiatives from an IT perspective, ensuring alignment with business objectives and expected outcomes.

▪ Coordinating project dependencies, risks, priorities, and deliverables across multiple initiatives.

▪ Facilitating programme governance, planning, and status meetings with stakeholders and vendors.

Enterprise Applications Ownership

▪ Acting as IT Custodian for assigned enterprise applications, ensuring their effective delivery, support, enhancement, and lifecycle management.

▪ Overseeing application performance, stability, service quality, and continuous improvement.

▪ Ensuring compliance with technology standards, security requirements, and governance frameworks.

Stakeholder and Service Management

▪ Partnering with business stakeholders to identify opportunities to maximise the value of technology solutions.

▪ Driving effective communication and collaboration across business, technology, and vendor teams.

▪ Managing service delivery, incident resolution, maintenance, upgrades, and service level performance.

Team Leadership and Resource Management

▪ Providing technical and sectional leadership to internal and external resources across programmes and initiatives.

▪ Supporting resource planning, capacity management, capability development, and performance management activities.

▪ Acting as a key advisor to Project Managers and the Head on delivery, resource, and operational matters.

Financial and Performance Management

▪ Monitoring programme expenditure and ensure initiatives remain within approved budgets.

▪ Supporting budgeting and forecasting for applications, services, and related technology investments.

▪ Establishing and monitoring performance metrics to drive service excellence and continuous improvement.

▪ Ensuring accurate effort, capacity, and progress tracking in accordance with the Bank's delivery methodologies.

Innovation and Continuous Improvement

▪ Identifying opportunities to improve business processes, technology utilisation, and service delivery.

▪ Keeping abreast with emerging technologies, integration practices, and industry developments within financial services.

▪ Recommending enhancements and modernisation initiatives that support the Bank’s strategic objectives.

This position requires the ability to operate in a 24/7 environment and may include on call responsibilities.

In addition to the specific functions, management may assign more duties as required for the job from time to time.

Knowledge:

▪ Cost Management - Intermediate

▪ Enterprise Applications, Systems Integration and Application Lifecycle Management, Software Development Principles & Methodologies, including Agile ways of working, Bank’s IT Systems, IT Service Delivery processes, and the Bank’s structures, systems and processes - Advanced

Attitude:

▪ Committed and Accountable

▪ Innovative and Adaptable

▪ Willingness to remain updated continuously on areas related to the field to forecast future technological trends and developments

Required Criteria:

Previous proven work experience of seven (7) years in an enterprise IT environment or a related area, three (3) years of which managing a team, project or initiative, and An MQF Level 6 Award in Computer Science, Information Systems or a related field.

Previous proven work experience of nine (9) years in an enterprise IT environment or a related area, three (3) years of which managing a team, project or initiative

Previous proven work experience of five (5) years in an enterprise IT environment or a related area, three (3) years of which managing a team, project or initiative and An MQF Level 6 Bachelor's Degree in Computer Science, Information Systems or a related field.

Desirable Criteria:

Possess certifications in Programme Management and Scaled Agile

In our process of shortlisting candidates for the vacancy, please note that preference may be given to candidates whose profiles best align with the duties and responsibilities of the role.

Applicants are required to satisfy the Bank’s minimum eligibility criteria of four (4) O’Levels at Grade 5/C or higher, including English Language, in addition to any role‑specific requirements outlined above. This requirement shall not apply where applicants are already in possession of an MQF Level 6 Degree or higher.

Here’s what’s in it for you:

An attractive remuneration package
Bank Holidays and additional vacation leave days over and above the statutory entitlement
Free basic health insurance
Relocation assistance and packages for expats joining the bank
Accredited training programs from our BOV Learning Academy
Study leave when employees decide to further their studies on part time basis
Staff home loan rates for your dream home and other credit facilities at reduced interest rates
Voluntary Occupation Pension Scheme (VOPS)
Guarantee of working with an Equal Opportunities Employer as certified by the NCPE
A budget dedicated to your children’s summer school costs

At BOV Group, we prioritise integrity, ethical behaviour and a strong work ethic. These principles form the foundation of the Bank’s core values: sustainability, excellence, innovation, integrity, and inclusion. All employees are expected to adhere to the Code of Conduct & Ethics, which outlines the standards for professional and personal behaviour. Commitment to these principles is essential for maintaining the BOV Group’s reputation and ensuring a positive, productive work environment. All employees are also expected to demonstrate accountability, integrity, and sound judgement in the identification, monitoring, management, and mitigation of risks. Employees must act in accordance with the Bank’s Risk Appetite Framework and are aware of the requirements set out within the Risk Management Framework, ensuring that risk considerations are embedded in their day-to-day decision-making and activities.

The Bank ensures a fair, transparent, consistent and non-discriminatory treatment of employees on the basis of gender, gender identity, race, colour, ethnic, or social origin, genetic features, language, religion, or belief, political or any other opinion, membership of a national minority, property, birth, disability, age or sexual orientation.

Lead

Job Description