N-iX is a global software development service company that helps businesses across the globe create next-generation software products. Founded in 2002, we unite 2,400+ tech-savvy professionals across 40+ countries, working on impactful projects for industry leaders and Fortune 500 companies. Our expertise spans cloud, data, AI/ML, embedded software, IoT, and more, driving digital transformation across finance, manufacturing, telecom, healthcare, and other industries. Join N-iX and become part of a team where your ideas make a real impact.

Our client is a US-based provider of enterprise software for public safety agencies (law enforcement, fire, EMS). The project focuses on workflow-heavy, highly regulated processes like policy management, compliance tracking, and complex approvals. You will join a European-based team and act as a key bridge between them and US-based product leadership to ensure smooth delivery.

Responsibilities

Act as a bridge between the Croatia-based development team (10–11 developers, 3 QA) and US-based product leadership (Senior Product Manager, Product Designer), ensuring smooth communications and avoiding bottlenecks.
Hands-on in Jira: create, clarify, and manage epics, user stories, and acceptance criteria; identify edge cases and ensure requirements are unambiguous and complete.
Transform high-level requirements (prepared by Senior Product Manager) into actionable tasks for the development team, ensuring all details are captured, particularly for workflow-heavy and highly regulated domains.
Support product planning and ensure that sprints are well-prepared and all work is ready for execution, including feature status reporting and roadmap tracking.
Research open questions or requirements gaps independently before escalating to US-based leads, keeping in mind time zone differences.
Regularly report on progress, raise blockers, and coordinate between development and product teams.

Requirements

5+ years of experience as a Product Owner or Business Analyst.
Prior experience as Product Owner or Business Analyst in finance, insurance claims, public safety, healthcare, or similar high-regulation and process-rich environments.
Reside in, or be able to work within, the Croatian (or nearby) time zone for maximum team overlap.
Solid track record managing product requirements, forming user stories with explicit acceptance criteria, and covering sophisticated approval and workflow rules.
Excellent spoken and written English; experience working across distributed teams (Europe–US).
Comfortable clarifying requirements and making independent decisions, escalating strategically only for more complex questions due to time zone gaps.

Nice to Have:

Experience working with US public safety agencies or analogous enterprise domains.
Understanding product areas focused on reporting and analytics with extensive data capture and process tracking.
Coordinated multiple development teams (10+ engineers and QA).

We offer*:

Flexible working format - remote, office-based or flexible
A competitive salary and good compensation package
Personalized career growth
Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
Active tech communities with regular knowledge sharing
Education reimbursement
Memorable anniversary presents
Corporate events and team buildings
Other location-specific benefits
not applicable for freelancers

Senior Product Owner

Job Description