Our client, a growing advisory firm based in l-Imrieħel, is currently looking for a Client Relationship Executive (Chinese Speaking) to join their team. In this role, you will play a central part in delivering a high level of personalised service to international High Net Worth clients, whether direct or referred by introducers. You will coordinate the full range of residency, citizenship and relocation services throughout the client journey.

This is an office-based role, offering a salary of up to €40K.

Kindly note that only candidates who are based in Malta can be considered for this role.

Role & Responsibilities

Serve as the first point of contact for your clients, keeping communication clear, consistent and professional

Work with introducers and their assistants or PAs to handle client requests and instructions promptly

Manage a portfolio of High Net Worth clients seeking relocation, residency, citizenship or other services in Malta

Welcome clients on arrival and during their visits to Malta

Assist clients with accommodation, transport and other requests during their stay

Book biometrics appointments and accompany clients to the relevant authorities when required

Prepare, review and file client forms, applications and supporting documents

Liaise with government authorities and internal departments

Assist in drafting Letters of Engagement, rental agreements and related documents

Collaborate with the Senior Client Relationship Executive, Operations and Finance to ensure all files are complete and compliant

Monitor client milestones and deadlines, keeping everyone informed of progress

Translate and interpret in Chinese when needed

Represent the firm at local and international events and conferences when required

Education, Skills & Experience

Bachelor's degree in Business, Finance, Management or a related field

2+ years of experience in a client-facing role, ideally within immigration, relocation or professional services

Excellent communication skills in English and Chinese both spoken and written - non-negotiable

Previous experience in corporate compliance or document processing is a plus

Cultural sensitivity and a diplomatic approach

Organised, with the ability to manage time and priorities effectively

Client-focused and professional, with a proactive, problem-solving attitude

Able to work independently and within a team

Trusted to treat sensitive and confidential matters with discretion

Willing to travel on behalf of the company as needed

About the Role

Salary up to €40K

Office-based in Malta

Health insurance

Free parking

Company laptop

On-the-job training

Opportunity to work across residency, citizenship and relocation services

Professional growth and development opportunities

Kindly apply with your detailed CV in English.

JobMatchingPartner Limited is a recruitment agency licenced in Malta, EU with licence no EA00340-2024. We act on behalf of clients based in Malta and elsewhere. JobMatchingPartner does not share your personal details with any third party without your written consent.

Owned and operated by JobMatchingPartner Limited since 2019.

Registered office:

Centris Business Gateway II, Level 2G,

Triq is-Salib Ta' L-Imriehel, Zone 3

Central Business District

Birkirkara CBD 3020

MALTA

Recruitment Licence EA00340-2024 issued by the D.I.E.R. in Malta

Company Reg C93587

Salary: €40,000 per year

Client Relationship Executive (Chinese Speaking)

Job Description