The Showroom Host will be reporting to the Sales Manager and will be responsible for physical and client manning of the showroom.

This is a part time job spread over 6 days (Monday to Saturday) - approximately between 25 - 30 hrs weekly on alternative days.

The Position

When clients are attended to, host needs to physically inspect all areas of the showroom, remove any waste or clutter and liaise with housekeeping team to ensure that showroom looks clean and tidy at all times
Clearing up coffee station
Making coffee
Clearing up the hub area
Warmly greeting clients as soon as they step into the showroom, take customer name
Asking questions to attend to their needs
Gather basic requirements from clients at face value
Allow clients to familiarize themselves with them showroom
Lead to the sales executive and brief him/her on the basic needs of the client
Attempt to create a personalised approach with the client
Attempt to create a warm welcome and bond with the client recognising that s/he is our most privileged asset
Constant attention to walk ins
Constant front-facing role
Showing and seating them to the hub for aftersales or to await a meeting
Showing them to the vehicle of interest if for sales enquiry
Passing on the H&S visitor tags, recording in the visitor logbook and handing the car park token or code
Taking daily logs of number of visitors and pass on to CX Executive on a weekly basis
Updating of sales targets board on a daily basis
Assist sales team with the pre-sale process
Vetting of client files for used cars only and take up to sales admin
Carrying out any other duties as directed by superior

The Requirements

Familiar with Microsoft desktop operating systems and Microsoft Office applications
A clean police conduct
In depth technical Knowledge of the products
Knowledge of the industry and how dealership works
Minimum of 1 year experience in a front-facing customer oriented role
Highly fluent in both English and Maltese
Communication skills

What we Offer

Competitive remuneration package
Continuous development and mentoring
Flexible working arrangement
Health insurance
Employee referral scheme
Monthly treats
Employees discounts

About Us

Michael Debono Ltd (MDL) is part of the Debono Group, a multifaceted Group of companies with a keen focus on the mobility sector . The company aims to deliver business growth by tapping into innovation that really impacts the lives of consumers.

The product offering is composed of passenger and commercial vehicles, motorbikes, vehicle parts and accessories and aftersales services. The company also offers consumers a range of consumer finance solutions to fund the acquisition of their vehicles.

Showroom Host

Job Description