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Industry: Food & Beverage

Location: Malta

Basis: Full time

Remuneration: Salary

Main Duties

Welcome guests professionally and manage reservations, walk-ins, and inquiries
Share brewery offerings, tour details, and event information
Host engaging brewery tours and provide interactive patron guidance
Ensure positive guest experiences while maintaining a welcoming atmosphere
Deliver top-tier customer service and resolve guest concerns quickly
Process customer payments and manage sales orders accurately
Assist with organizing, setting up, and hosting special events
Keep front desk and tour areas clean, organized, and compliant with health standards

What skills do you need?

Minimum of Ordinary Level standard of education is preferred
Customer service, hospitality, or tourism experience is a plus
Excellent communication and problem-solving abilities
Proven ability to multitask in fast-paced environments
Comfortable operating point-of-sale (POS) systems
Available for shift work, including weekends and holidays

Eligibility to work in the EU is a must

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Front Office Host

Job Description