Overview

G3 Group is a leading hospitality group based in Mellieħa, Malta. We operate The Pergola Hotel & Spa and The Solana Hotel & Spa, the DOMS Boutique Hotel, VITA Hotel & Rooftop, along with several bars, restaurants, and wellness centres in the North of Malta. Our diverse portfolio also includes property for resale and property rentals. We are a publicly listed company and have recently issued a bond under the name of G3 Finance PLC. Reporting to the General Manager, the Food & Beverage Operations Manager is responsible for overseeing the operations and management of all aspects relates to food and beverage services within our hospitality establishments at the Pergola Hotel & Spa and the Solana Hotel & Spa. The role ensures a commitment to a high-quality service, excellent customer satisfaction, whilst maximising profitability.

Duties and Responsibilities

Assist in Menu Planning and Development liaising with the Executive Head Chef.
Implement cost control measures to maximised profitability.
Recruit and supervise the training of food and beverage staff.
Conduct regular performance reviews of staff.
Ensure high quality service and customer satisfaction.
Address any complaints in a professional manner and effectively.
Ensure customer service best practices are passed on to the junior staff.
Oversee daily food and beverage operations, and general cleanliness of the dining areas.
Enforce health and safety standards.
Prepare budgets of food & beverage outlets.
Monitor revenue and expenses to ensure targets are met.
Implement strategies to maximize profitability.
Organising top-to-toe events and functions of our hospitability establishments.
Work closely with other departments to ensure seamless operations.
Identify opportunities for improvement in service quality and operational efficiency, whilst staying updated with industry trends.
Foster a positive team-work environment and implement best practices.
Any other task that may arise in the running of the business that would fall under the remit of the Food and Beverage department.

The ideal candidate should have:

Possess strong leadership skills.
Excellent communication and organisational skills.
Able to work under high-pressure
Must be committed to work flexibly especially evenings, weekend and public holidays
A decision-maker to contribute to the overall success of the business.
Experience in the same position is a must.

About Us

G3 Group is a leading hospitality group based in Mellieħa, Malta. We operate The Pergola Hotel & Spa, The Solana Hotel & Spa, and the DOMS Boutique Hotel, along with several bars, restaurants, and wellness centres located in the North of Malta. We also operate Vita Hotel in St. Julians. Our diverse portfolio also extends to property sales and rentals. G3 Group is a publicly listed company and has recently issued a bond under the name G3 Finance PLC.

Food & Beverage Operations Manager

Job Description