What You'll Be Doing

Casino & Live Casino Operations

Manage day-to-day operations: Deliver consistently high standards across Casino and Live Casino.
Oversee game releases: Handle content selection, certification checks, QA testing, launch coordination, and ongoing optimisation.
Maintain the content roadmap: Ensure a competitive, engaging portfolio and oversee game positioning and promotional visibility in the lobby.
Collaborate internally: Work with Product, CRM, Compliance, and Support teams to resolve operational issues.

Supplier & Commercial Management

Manage partnerships: Maintain strong relationships with game providers and aggregators.
Drive performance: Lead commercial evaluations and supplier business reviews.
Identify growth: Secure new content, premium placements, and better terms.
Onboard providers: Support the sourcing, negotiation, and onboarding of new suppliers.

Campaigns & Player Experience

Plan campaigns: Collaborate with CRM and suppliers to deliver engaging promotions and tournaments.
Secure exclusives: Source supplier-funded promotions and exclusive content.
Review performance: Evaluate campaigns to improve product discovery and player satisfaction.

Financial & Commercial Control

Reconcile invoices: Validate provider charges, jackpot calculations, promotional deductions, and rebates.
Resolve discrepancies: Identify billing issues and work with suppliers and Finance to fix them.
Track commitments: Maintain accurate records of agreements to support profitability initiatives.

Regulatory Compliance & Reporting

Ensure compliance: Align content releases with Dutch regulatory requirements.
Manage reporting: Maintain accurate records of launches, removals, and certifications.
Uphold standards: Collaborate with Compliance and Legal to promote responsible gaming.

What We're Looking For

Proven experience in iGaming, casino operations, or digital content management.
Strong commercial acumen with experience handling financials and supplier relations.
Analytical mindset with advanced Excel skills and keen attention to detail.
Exceptional organization to manage multiple projects and tight deadlines.
Clear communication skills to manage internal and external stakeholders.
Fluent professional English (written and spoken).

The Person Behind the CV

We value mindset, growth, and execution. We want someone who:

Takes ownership: Follows through on commitments with a proactive approach.
Stays curious: Interested in gaming, tech, and player behavior.
Thinks commercially: Comfortably challenges processes to drive results.
Collaborates well: Builds positive relationships and contributes ideas.
Embraces innovation: Uses new technology and AI to optimize workflows.
Shows ambition: Possesses the potential to develop into a future industry leader.

Benefits

We contribute an extra 5% each month towards your pension on top of your gross salary.
€1,000 Employee Benefits Package to be used every year on Gym Memberships, Flights, Health Insurance etc..
Employee Assistance Program - €250 per annum.
Birthday Leave – enjoy an extra day off to celebrate your special day.
Anniversary Leave – enjoy an extra day for every year at Joi Gaming.
Friday Drinks & Weekly Lunch – our weekly get-together to connect with your team.
Hybrid work up to 2 days from home per week.
Free parking for cars and motorbikes.

Interested?

If you are passionate about online gaming, thrive on responsibility and enjoy combining operational excellence with commercial thinking, we would love to hear from you.

Join us and help shape the next chapter of your Casino career at Jacks.nl.

Senior Casino Manager – Casino & Live Casino Operations

Job Description