Service Desk Engineer – Collaborative Office Environment

Excellent opportunity to grow from Help Desk into Infrastructure.
Gain hands-on exposure to Active Directory, Azure, Microsoft 365 & Entra.
Join a large, established enterprise with long-term career opportunities.

This is an excellent opportunity to join an established organisation as an IT support professional, allowing you the chance to take your technical career to the next level. You will have the opportunity to support a modern enterprise IT environment, giving you valuable exposure to Microsoft technologies and business-critical systems.

You will become part of a collaborative technical team, allowing you to develop your skills, learn from experienced Infrastructure Engineers, and build a strong foundation for a successful Infrastructure career.

Unlike many fast-paced environments, this role offers stability, structured development, and a better work-life balance while still giving you the technical exposure needed to progress.

You will:

Provide 1st & 2nd Line IT Support across Windows, hardware, software and Microsoft environments.
Troubleshoot user, desktop and infrastructure issues while delivering excellent customer support.
Work alongside experienced engineers while developing your Infrastructure skills.

Skills / Experience:

1+ years' commercial experience in IT Support, Help Desk or Desktop Support.
Experience supporting Windows environments with exposure to Active Directory and Microsoft 365.
Knowledge of Exchange, Azure, Microsoft Entra, Group Policies and user administration.
Customer-focused professional with a positive attitude and a genuine passion for learning and growing in IT.

Salary & Benefits:€25,000 – €30,000 + Annual Bonus + Paid On-Call Allowance + Company Vehicle During Office Hours.Occasional work-from-home flexibility.

For more information, contact Lautaro Hengemühler confidentially on +356 26016713

I specialize in recruiting for Infrastructure Space in Malta. If you wish to discuss this or other opportunities, please feel free to contact me.

About Archer – Archer IT Recruitment is a Specialist IT Recruitment Consultancy based in Malta.

Service Desk Engineer – Collaborative Office Environment

Job Description