1f:T7a6,

Job Description

The Logistics Agent is responsible for the end-to-end coordination and execution of cargo movements in line with team processes, ensuring operational excellence, regulatory compliance, and customer satisfaction.

The role serves as the central point of coordination between warehouse, trucking, airlines, handlers, and customers, ensuring shipments move efficiently, securely, and in full alignment with company standards and industry regulations.

Responsibilities

Key responsibilities of the Logistics Agent include:

Operational Oversight

Verify On-Time Performance (OTP) and ensure compliance with set deadlines;
Maintain up-to-date trucking information based on actual freight flow (incoming/outgoing).

Issue Resolution & Communication

Identify and address operational issues, actively providing solutions and mitigation steps;
Generate and submit irregularity and discrepancy reports to relevant stakeholders and direct managers.

Shipment Coordination & Compliance

Ensure timely execution of all logistical operations, both for import and export;
Maintain clear communication with internal teams and external partners to optimize efficiency.

Education

Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field
Relevant certifications (e.g., IATA Cargo Introductory Course, DG Awareness) are an advantage

Experience

1–3 years of experience in air cargo, freight forwarding, or logistics operations
Experience working with airlines, ground handlers, or trucking providers is highly preferred

Duty Team Agent

Job Description