About the Department

Conduct Supervision is responsible for the setting up and implementation of the regulatory framework aiming to secure appropriate consumer protection in operations of licence holders in the financial services industry in order to ensure that clients of financial services are treated fairly, honestly, and professionally by regulated entities. The team also enacts a pre-emptive supervisory regime which addresses potential or emerging risks for financial services consumers, together with an operational regime to strengthen the responsibilities of regulated persons in treating customers fairly.

Conduct Supervision is a cross-sectorial function covering under its remit supervision in conduct of banking, insurance and pensions, investments, and funds.

About the Role

As an Analyst within the Financial Promotions & Risk Assessment team, you will support the ongoing supervision of financial promotions and marketing communications issued by regulated entities. The role involves assessing promotional material across multiple sectors and distribution channels to ensure compliance with applicable regulatory requirements and consumer protection standards. Key responsibilities of the role include:

Conduct ongoing monitoring and review of marketing materials and communications issued by regulated entities across sectors including fintech, investment firms, insurance undertakings, credit institutions, and other financial service providers.
Assess financial promotions disseminated through websites, social media platforms, digital advertising, and other communication channels to ensure they are fair, clear, not misleading, and compliant with applicable laws, regulations, and supervisory expectations.
Draft correspondence, including emails and formal letters, to regulated entities regarding findings and required amendments related to financial promotions, and follow up to ensure that supervisory comments and recommendations are appropriately addressed and implemented.
Maintain accurate records, logs, and registers of reviews conducted, findings identified, and supervisory actions undertaken.
Contribute to projects and initiatives relating to the enhancement and implementation of monitoring tools, technological solutions, and supervisory processes for financial promotions oversight.
Collaborate with internal teams and stakeholders to support the Authority’s conduct supervision and consumer protection objectives.

About you

We are looking for candidates with a strong academic background in banking and finance, marketing, economics, business, or other relevant areas of study at National Qualification Framework Level 6 or higher, duly certified by the Malta Qualifications Recognition Information Centre (MQRIC), or a widely recognised professional qualification at a comparable level.

The ideal candidate should possess a minimum of three (3) years’ relevant professional experience within the financial services industry, particularly in compliance and/or marketing, or other related areas. If you do not have the necessary academic or professional qualifications but you have at least seven (7) years’ experience in a similar related role, we would still be interested in speaking with you.

Key skills and competencies that are relevant for this role include:

Good understanding of the financial services regulatory environment and consumer protection principles, with the ability to identify and assess conduct and consumer protection risks;
Knowledge of marketing communications requirements, including those applicable under MiCA in relation to crypto-asset service providers (CASPs);
Knowledge of digital communication channels, including websites and social media platforms used for marketing and advertising;
Ability to manage multiple reviews and assignments simultaneously;
Excellent verbal and written communication skills, with the ability to draft clear, concise, and professional correspondence, and to engage effectively with regulated entities;
Strong analytical skills and attention to detail;
Knowledge of and interest in crypto-assets and emerging digital assets will be considered an asset.

Skills & Competencies

Knowledge of financial services regulation, compliance, and consumer protection
Ability to assess financial promotions and marketing communications for regulatory compliance
Strong analytical skills and attention to detail
Excellent written and verbal communication skills
Experience drafting professional correspondence and reports
Organised with strong record-keeping and time-management abilities
Familiarity with digital marketing channels, social media, and online advertising
Ability to work collaboratively with internal teams and stakeholders
Problem-solving mindset with sound professional judgment
Proficiency in Microsoft Office and compliance/monitoring tools

Other Important Information

The MFSA is an Equal Opportunities Employer as certified by the NCPE (National Commission for the Protection of Equality) and is committed to a policy of equal opportunity in all aspects of employment and will take care to avoid any form of discrimination in its recruitment procedures. The MFSA reserves the right to withdraw this call at any time and not to select any of the Candidates.

It is the responsibility of applicants in possession of qualifications awarded by Universities and other similar institutions outside Malta to produce a recognition statement on comparability of qualifications issued by the Malta Qualifications Recognition Information Centre (MQRIC). Applicants should do so preferably at application stage or otherwise at the preliminary interview should an applicant be selected for such interview. Details can be obtained by accessing the National Commission for Further and Higher Education website on www.ncfhe.gov.mt under MQRIC heading.

The MFSA shall ensure that any processing of personal data is in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation), the Data Protection Act (Chapter 586 of the Laws of Malta) and any other relevant European Union and national law. For further details, you may refer to the Data Protection Policy on the MFSA webpage www.mfsa.mt. Candidates are to note that the submission of any false statement/s or omission, even if unintended, may lead to the cancellation of their application and may render the candidate's appointment liable to termination.

Furthermore, please note that candidates may be asked to submit any documentation in support of the information provided, including but not limited to, proof of qualifications and Police Conduct Certificates.

Public Call Permit: 689/2026

Analyst (Financial Promotions)

Job Description