At The General Soft Drinks Co. Ltd, we are currently seeking a reliable and proactive Dispatcher to join our Distribution team. Reporting directly to our Senior Dispatcher, the selected candidate will be responsible for coordinating daily delivery operations, ensuring timely order distribution, optimising routes, and ensuring compliance with company procedures and Health & Safety standards.

Key Responsibilities

Coordinate and monitor all delivery orders according to market requirements, ensuring timely deliveries, efficient route planning, and proper management of out-of-route orders in line with company procedures.
Work closely with Logistics Executives, Inventory Clerks, and Warehouse Coordinators to manage stock shortages, loading schedules, delivery priorities, and overall distribution efficiency while maintaining accurate and updated SAP records.
Supervise drivers, helpers, and self-employed personnel, ensuring compliance with company standards related to documentation, vehicle inspections, reporting procedures, grooming, registration requirements, fuel levels, and vehicle cleanliness and maintenance.
Investigate and follow up on non-deliveries by liaising directly with outlets and drivers, ensuring all operational issues, vehicle damages, and discrepancies are properly reported and resolved.
Support continuous improvement within the Distribution network by recommending operational enhancements, ensuring compliance with Health & Safety regulations, and addressing disciplinary matters when company procedures are not followed.

Qualifications & Competencies:

A-Level standard of education.
Proficiency in IT software applications and ERP systems.
Good numerical and administrative skills.
Strong organisational and multitasking abilities.
Ability to work efficiently under pressure and meet deadlines.
Excellent communication skills in both Maltese and English.
Strong leadership and team coordination skills.

Experience

Proven experience in customer service, order management, dispatch operations, and inventory management.
Previous experience in a similar role will be considered an asset.

The General Soft Drinks Co. Ltd:

The General Soft Drinks Co. Ltd is responsible for manufacturing a wide range of soft drinks across Malta. We do this for brands owned by The Coca-Cola Company (TCCC) including Coca-Cola, Diet Coke, Coke Zero, Fanta, Dr Pepper, Sprite, Schweppes, and Kristal. We are an independent Coca-Cola bottler and are the sole licensed bottler for products of TCCC in Malta. We employ over 300 people in Malta and Gozo at our manufacturing site, offices, and distribution centres. Our Company is committed to minimizing the environmental impact of our products and operations, with a particular focus on recycling, water stewardship energy, and climate protection. Through our sister company, GSD Marketing Ltd we sell and distribute TCCC products manufactured in Malta as well as import, sell and distribute other TCCC products including Cappy Juices and Powerade. We also import, sell and distribute other brands including Monster, Bavaria, Stella Artois, Lowenbrau and Café Mauro on behalf of other brand owners.

Dispatcher

Job Description