Customs Clearance Administrator

Salary Package: €22,000 to €25,000

About Our Client

Our Client is a long-established provider of services within the maritime and logistics sectors, offering a wide range of specialised support to businesses and partners. They are committed to delivering high-quality service through strong expertise, continuous investment in their people, and a proactive approach to meeting customer needs. Their forward-looking philosophy guides them in anticipating challenges and maintaining high standards across their operations.

Role Overview

Heroix is supporting a respected organisation within the shipping and logistics sector in the search for a Customs Clearance Administrator. This position will play a key role in ensuring the efficient handling of customs-related processes for international cargo movements while acting as a point of contact for clients requiring guidance on shipment documentation and clearance procedures. The successful candidate will contribute to the smooth flow of import and export operations within a fast-paced environment.

Key Responsibilities

Customs Documentation Management: Prepare, review, and submit customs-related paperwork required for the movement of goods entering and leaving Malta, ensuring accuracy and compliance with applicable regulations.
Client Liaison: Engage with customers to obtain supporting documentation and information necessary for customs declarations and shipment processing.
Shipment Coordination: Monitor customs clearance activities and assist in facilitating the timely release and onward movement of consignments.
Customer Support: Respond to enquiries relating to customs procedures, shipment status, and documentation requirements, providing professional and efficient assistance.
Team Collaboration: Work closely with colleagues across logistics, shipping, and operational functions to support the successful completion of daily activities and service commitments.

Qualifications, Skills and Attributes

Education: A good standard of education is required. Formal training in administration, logistics, shipping, or related disciplines will be considered an asset. ECDL certification is preferred.
Experience: Previous experience within a ship agency, freight forwarding organisation, logistics provider, or the purchasing function of an importing or manufacturing business is highly desirable.
Language Skills: Excellent command of English is required to succeed in this role. The ability to communicate in Maltese would be an asset.
Communication Skills: Able to communicate clearly and professionally with customers, suppliers, and internal stakeholders.
Interpersonal Skills: A collaborative approach with the ability to build positive working relationships and contribute effectively within a team environment.
Technical Skills: Proficient in the use of computer applications and office software. Knowledge of customs procedures, shipping documentation, or logistics systems will be advantageous.
Organisation: Strong attention to detail with the ability to manage multiple tasks, prioritise workloads, and meet deadlines.
Self-Motivated: Demonstrates initiative, reliability, and a commitment to maintaining high standards of work.
Problem-Solving: Capable of identifying issues, gathering relevant information, and contributing to practical solutions in a timely manner.

What's on Offer

Compensation: A competitive salary based on experience.
Working Hours: Full-time role.
Other Benefits: A comprehensive benefits package aligned with industry standards.
Career Development: Opportunities for professional growth and advancement within a dynamic and expanding company.

What Heroix Offers

Confidentiality and Discretion: Your job search will be handled with the utmost confidentiality and professionalism.
CV Review: Receive candid & constructive feedback to enhance your CV.
Interview Planning: Get personalised prep sessions prior to your interviews.
Cultural Fit Assessment: Understand the company culture to ensure it's the right environment for you.
Long Term: Gain insights into the role and company for a long-term, stable career move.
Exclusive Opportunities: Access a broader range of job opportunities.
Personalised Candidate Profile: Stand out with a detailed profile highlighting your strengths and skills.
Ongoing Support and Guidance: Benefit from continuous support throughout your job search process.
Networking Opportunities: Leverage our extensive network of industry contacts for exclusive positions.
Time Efficiency: Save time and effort with our efficient and effective recruitment strategies.
Tailored Job Matching: Find the perfect fit with customised job matching based on your skills and career goals.
Feedback Loop: Stay informed and engaged with regular updates and feedback on your application status.

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DIER Agency Licence No: 00412-2025

Customs Clearance Administrator

Job Description